I just want to thank you for making my journey as easy as possible in difficult circumstances. I was close to having a total meltdown with all the different forms and apps that you now need to travel to the USA and without their help I would have given up on my holiday. So please thank Doug and his team
Great service, Natasha kept us informed of any changes to flight or covid rules and it all flowed like clockwork
The staff provided a very helpful and polite service from finding a flight to giving good updates throughout
Location of hotel - The Manhattan at Times Square - was magnificent. However, old decorations and visitors had to pay $40 a night for internet and service facilities whether or not they require it.
All went like clockwork. Travel is very close to normal now. Felt secure and supported. As always excellent service from the team. Thank you.
Absolutely brilliant. Many thanks Ed and team.
If only airports operated as efficiently as DialAFlight the flight experience could be so much more enjoyable.
Reece was extremely helpful from booking through to us flying home.
Flights, seating and service were excellent. Well organised and excellent value!
Lots of updates especially regarding flights and navigating what we needed to do for the country we were visiting with visas and Covid requirements. Our agent always at the end of the phone if we had questions - great from booking to boarding. Would highly recommend!
Jessica was absolutely brilliant! Before I even left the UK she was always available to deal with queries and handled the multiple travel changes I needed to make once I arrived in the US efficiently, swiftly and at minimal cost. It took a lot of the stress and worry off my shoulders knowing that it was all in her capable hands.
Fabulous service from Helen and her team yet again
Friendly, professional and very helpful service from every member of staff I spoke to.
The service from Ethan has been exceptional. He has persistently gone over and above what would normally be a good service. I would recommend him to all my friends and will certainly be returning to him for our next booking!
Noah was excellent and looked after us really well. I will continue to book with DialAFlight. Great service.
Lucas is incredibly helpful, efficient with excellent customer service skills. Nothing was too much trouble when I contacted him on numerous occasions concerning what we needed in place before we travelled. My children had covid just before we went abroad and I was unsure what documents I needed. I would not use anyone else for future travel
The service we received from DialAFlight was exceptional in every way. Nicole was able to advise us successfully through all the many changes we had to make. She and the team were always available and responded immediately to our phone calls and emails from the USA with help and advice. We have been customers of DialAFlight for many years, and have always had this excellent service.
Superb service from Jordan and Wayne. Very much appreciated.
Excellent service Barney at a very difficult time for travel. Nothing was too much trouble.
I had no problems booking my flight, any questions were answered quickly and I was kept up to date regarding covid rules and restrictions.
Really appreciated the excellent service. Great prices offered for flights and follow up information. Have already recommended to many others.
Excellent service. Les, Teddy, Julie were all very friendly and efficient.
As ever, Marie looked after our bookings brilliantly
Fantastic service. Everything worked out just as planned and the whole booking process was extremely simple. The help, advice and support was perfect and all the time I was able to talk to a real person who I could understand!
BA opens check-in facilities at Atlanta airport quite close to flight time. Might be worth pointing that out to passengers.
Extremely impressed with your customer service from beginning to end - professional and helpful throughout and we would have no hesitation in recommending DialAFlight. We will definitely be using the company again.
Incredibly helpful as always
Amy was the most helpful and accommodating travel agent I have ever dealt with. Due to both personal circumstances and the impact of COVID-19 the travel dates had to be changed numerous times and Amy immediately produced solutions on every occasion. I will definitely use DialAFlight in the future and have no hesitation in recommending to others.
Gary provided excellent service at all times
Great staff and excellent customer relationship