Francis was great. Only issue was the flight booked with BA but operated by American Airlines who I would not recommend as they have no customer service skills. Will definitely book with DialAFlight again
Christian did another fantastic trip and everything went smoothly. Excellent service. Highly recommend.
Very friendly and helpful
Jim the travel consultant was excellent, sorted everything for me promptly
Thanks again to Les. Everything was 100%.
It was difficult to access our flight information such as seats, baggage allowance and how to pay for extra bags. Ryan was really helpful, however we did feel like we were pestering him about things that could have been made more accessible for us.
Simply the best, never disappoint and well done guys for a good experience
Air France Business Class superb on all legs, long & short haul. Service superb, lounges excellent. It's how travel used to be. Hotel in Bora Bora generally good, let down by a handful of service related issues.
My only concern was that I was not told about the Esta documentation which was required. Would have been useful to be told when booking.
Well planned trip and good communication both before and while we were away.
I am always happy with the service and the holidays. Thank you we had a great time in Los Angeles
Wonderful service, professional and caring. Would highly recommend.
It was great to be able to book flights again with Kennedy Thrower managing everything. It is very reassuring to have her on the end of the phone and to receive her emails reminding us of things we should do before we go. I will certainly use you again.
Trip went extremely well and disabled assistance was perfect
Might warn others that LAX can be a nightmare often huge queues at immigration and have to take a shuttle to get to a taxi rank. And no such thing as in transit......
Good communication, regular and accurate information. Friendly and competent staff - I have recommended Zoe Lane to family and friends.
From the point of booking right through to return home I had help when needed, in particular from Michelle Dooler. Nothing was ever too much trouble for her.
Fantastic service as always
Always get what we expect and often more
Wonderful service, thank you so much. We've already recommended to friends and colleagues.
Thank you Tommy. You were brilliant. I never doubted and I’m so glad I called you!
Thanks to Philip Bardsley. Always sorts me out and always helpful with every little detail
Great - personal and caring service.
Donovan has been an absolute star. A long postponed trip finally taken. Recommend to all my friends and famlly
There when needed. Very reassureing. Always answer quickly
The service Karl provided, his support and communication were excellent.
Fantastic personalised service, as always!
Thanks for your help with our recent trips to the USA. You have always been really helpful - phoning us to update us on the protests on the M25 on the morning of our flight was really appreciated.