Your attention to our flights was the best we have encountered.
All according to plan and schedule - as is always the case with Simon
Thank you for organising such a wonderful holiday. Excellent service.
First class as always - have been booking with you for many years.
Kelly has been absolutely brilliant. We had a wonderful holiday
We find it so easy to deal with a real person who can give some guidance
Fantastic upgrade to a suite at the Vineyard Cape Town. Many thanks
Friendly personal approach while being professional
Great service, no issues at all
Thanks Rob, we had a great trip.
We were fogbound on the way out. Gavin sorted everything (alternative flights and hotel). Absolutely wonderful and stress free for us.
Couldn't rate higher
Ronnie shopped for a great deal for us and the airline was fabulous
Couldn’t be bettered. Help with seat allocation on the return much appreciated.
The only complaint I have is with BA the flight to Cape Town was 2 hours late, in flight films not working properly and very poor service on board and coming back they ran out of cooked breakfast so not impressed. DialAFlight as usual delivered a high quality service so many thanks.
You were always quick to reply and help with urgent emails when I was abroad.
The service from DialAFlight was superb as usual, however KLM let us down badly by cancelling our first flight 40 mins before takeoff, which meant we missed our connecting flight to SA and had to be re-booked on a different airline.
Only suggestion is that next we fly to Cape Town we'll go direct rather than transfer through Jo'Burg as Virgin out of LHR was delayed on take off by an hour because of de-icing. And with the delays at Jo'Burg immigration it was very tight to catch the connecting flight!
All promptly and professionally handled as usual. No hitches and I left knowing that every last detail had been sorted for me.
Knowing that DialAFlight are there for me should any problems occur is worth its weight in gold. You have come to my rescue before, and for that I will be eternally grateful, and so highly recommend your services for the peace of mind it gives.
You should be aware that the food on Kenya Airways, which was never of a good standard, is now inedible. On my next trip to Kenya I shall ask you to book me on BA.
Cooper could not have been more helpful. It was our first time flying with a baby and he made sure our seats had a crib and made the whole experience a lot easier.
I have been dealing with DialAFlight for the last 20 years and you have always lived up to expectations. Efficient service and always there to sort out any problems with no fuss.
Conrad in your Manchester office was most helpful in every respect
Our requests and needs were promptly addressed and met. Thank you Marshall.
Excellent service as always. Jackson went above and beyond with his customer service excellence.
We’ve received a great service and support when necessary which is highly commendable - many thanks.
Dexter did a really good and caring job for me.
Great service with excellent after sales personal service.
I was immensely grateful for some very speedy help in changing a flight - especially from halfway round the world. And on a Sunday!