Your calls always answered within 5 rings.
Always get good service and flights that are streamlined.
I would avoid travelling via the USA. In general all flights were reasonable and on time or early.
Only problem was transferring from International to Domestic in Auckland. No way we could have managed without help. Otherwise all brillliant
For couples travelling it is great to have a joint booking reference and seats together. Anything to help that, would be valued.
Not keen on the BAE Business Class seating arrangements. Rated New Zealand Air excellent. Will avoid Shanghai Airport in future
Very happy with all my flight details and assistance I received at the airports. Thank you to Alan for all his help
I have already spoken to Grant Pattinson regarding a minor concern with one of the Singapore cabin crew on one of the legs.
Won't hesitate to come back to you to book my next trip. Great itinerary. Excellent communication and service.
The staff were very helpful and pleasant to deal with.
Great service from booking to return. Quick response to queries. Was recommended to use DialAFlight and would definitely recommend to others
An excellent service provided by Matthew. I have already recommended friends to DialAFlight.
Awesome help from Nathan Spark who booked me a flight when I was stranded at Heathrow by an airline cancelling my flight without notifying me. It was stressful and the clock was ticking for the last available seat bound for my destination that day. Really appreciated Nathan working hard to get this booking for me. Everything went smoothly from then on.
Ralph organised everything for us - he was amazing and very professional. He made you feel like you were important, even a friend.
Many thanks for your advice, guidance and professionalism which all contributed to a fantastic holiday
Excellent service
DialAFlight continue to give an excellent service. I would recommend anyone to call them first.
Keep up the good work!
I would never use anyone else. The flight was outstanding. The customer service was second to none and I will always use DialAFlight in the future
Very easy and will use next time. Brilliant
First class as usual.
Many thanks to Mitch and all others who helped plan my trip. Everything went like clockwork and I had stress free travel from beginning to end.
We are always confident when booking with DialAFlight.
As usual DialAFlight was excellent. Jerry sorted out my flights to New Zealand and everything was first class. Very attentive to my requirements and helpful throughout.
Speaking to the same person rocks
I had to arrange a trip down under at short notice. Of course I could have searched all the sites, and flights, and airlines, and offers, and T&Cs. But it saved a load of time, stress and uncertainty just to ring up, speak to a person who had all the necessary facts at their fingertips and make use of their experience to home in on a travel plan that fitted my particular situation.
We booked our trip with Jordan and would like to compliment him on the way he handled our booking. He was always available when we had any queries, even when we were abroad which was greatly appreciated. I must admit with 38 printouts for hotels, flights and car hire we did feel a little bit anxious that something would go amiss but this was not the case thanks to Jordan's expertise.
James arranged our flights and car hire which worked out perfectly even though our party did not all travel together. But the flights James arranged arrived within 30 minutes of each other. I would highly recommend DialAFlight.