Based on 9625 reviews on Trustpilot
020·7962·9933
Our thanks to Russell for his constant help and support. He is one in a million and will go an extra mile giving us his advice.
Kieran managed my booking and he is an example of how to do customer service! Incredibly helpful, quick to respond and genuinely interested in trying to help. My trip was not without it's hiccups and Kieran was reassuring when running through the various options. 10/10 and would recommend.
Faultless as always
Harry couldn’t have been more helpful - he kept us updated on any changes and provided us with advice on other aspects of our destination. We always recommend you to family and friends.
The agents were very helpful with excellent service
Excellent service as always.
Niall is outstanding!
Just to let you know that our trip to Chile went as smoothly as possible, despite all the onerous covid documentation that had to be completed. Many thanks for your kindness and consideration.
Really great friendly service. I wouldn’t go anywhere else. Alex and his team made sure we had everything we needed for our flight to Chile. I cannot thank them enough.
Thank you for all your help and support throughout this trip. I appreciated it
Harvey supported us constructively when we most needed it. I will always be grateful.
Iberia flight Santiago/Madrid/LHR for Sat 14 March cancelled three days before. Jack was on it immediately and had it sorted by 09.15 the next day onto a BA direct flight on Sun 15. Just terrific full on service and perfect delivery
First class personal service from start to finish. Highly recommended
You are always my first port of call for travel support
Ted was fantastic. Couldn't ask for better service.
Great flights to Santiago via Paris. Well arranged and with no problems.
Tony organised another great holiday, thank you
Michelle as helpful and efficient as ever.
Although Iberia aircraft was brand new their in-flight service was poor.
Everything worked out perfectly and speaking to others we met on our trip our travel itinerary was by far the most straightforward and uncomplicated - many thanks
All staff were really helpful
Troy has been most helpful, nothing too much trouble, always returns calls and phoned to check we were all good to go prior to departure.
Everything worked like clockwork. A good job well done.
Otis made sure that all arrangements worked smoothly
Baggage allowances on some of the internal South American flights were quite small - would be beneficial to have that detail up front.
The hotel recommendations were excellent, both were first rate and well located.
Smooth booking, excellent follow -through. What’s not to like?
Excellent service from Lloyd and all the team. Always helpful and understanding , nothing is too much trouble.
DialAFlight remains my "go to" agent for non-standard holiday arrangements. I've always been very pleased with their service.
Excellent customer service, as always
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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