Your calls always answered within 5 rings.
Everything went well and according to plan.
We did experience one issue when the hotel we had booked didn't have our booking. It was 11pm in Santiago when we called Dialaflight who were incredibly responsive given it was 4am UK time and sorted the issue immediately. They again contacted us in the morning to check we were OK. Fabulous
Thank you for everything!
Charlotte Aird was fabulous throughout and a joy to deal with, both personally and professionally.
As ever, a great service - highly recommended.
Stevi is a little gem. Always responsive, very professional and a great 'virtual' travel companion
Very helpful advice and support in booking with options to consider
Thanks again, brilliant holiday. Our guide Jus to Christ the Redeemer was excellent.
Thanks to Adrian we had a great trip to South America.
Liam Rush is an excellent advocate for the company. From start to finish his professional, helpful and caring approach was evident. Above and beyond customer service - Thank you!
The hotel in Rio did not match my expectations of a Pestana hotel
All the staff provide an excellent and very professional service
Unfortunately last hotel in Foz de Iguazu was a bit of a building site and going through a major refurbishment and hence was noisy
Flights had good connections and great baggage allowance all the way (even on the local flights which was very important). Very good service from DialAFlight. Shame British Airways has gone downhill so badly - terrible food and surly staff. I would want to avoid BA in future. Awful airline and expensive!
Chris and the team are always very helpful
We had a good experience on most flights but two were disorganised so we will not fly with those airlines again.
Excellent and comfortable flight. Thanks for all your help
We have been using DialAFlight for over 20 years. You have arranged some amazing trips
Gareth Carver - again superb.
Always use you guys for our travel requirements!
You are always super helpful and friendly, thanks.
Thank you Riley for arranging our numerous flights in Brazil, helping us cope with the many changes in flight schedules and finding solutions!
We had a great trip and the tours were excellent.
Would be helpful if BA provided a proper reference for connecting flights to allow for online check-in.
Very informative, helpful and knowledgeable about my route and all worked out well … many thanks to Chris Briggs
Amazing holiday - would recommend
I have bought my ticket to Brasil every year from you and with Jake Chudasama. Would not change anything. He is very attentive, helpful and nothing is a problem when I have a few questions.
Thank you for a very smooth trip
We were really impressed with every aspect of our experience and highly recommend Ethan.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend