Trusting one’s travel agent is critical and this is the case with Donovan and the DialAFlight team
The 8 hr wait in São Paulo for connecting flight was exhausting as couldn’t book our luggage in until 4 hrs before flight. Had been told at Edinburgh that our suitcases would go straight through to Illeus, but on flight were told we had to pick up and go through customs! Apart from that all went well
Once again, an excellent professional service.
Marshall was excellent
Just love you guys. I know we muck you about sometimes because we're so indecisive and sometimes change our minds about our destination, but we eventually get there. Next trip in the planning stages...
Always a great service from Tristram.
Angolan Airlines to be avoided
Thank you very much for your attention and help.
Did a good job on selecting flights with good after sales care - would use again
Always happy with your service and always use you for longhaul flights with hotels
Justin Beautridge was superb throughout and dealt with some last minute challenges with ease! Would definitely use again and recommend to others.
Easy to communicate and quick responses
I have been using DialAFlight for over 15 years -always good and professional providing everything you need for your trip. Thank you Cameron and Christian for the special attention.
As always! Recommended to friends on the trip too.
Friendly staff. Had issues with some of the BA staff but no ssues with DialAFlight
Although flight was cancelled which messed up further flights this was dealt with superbly as soon as you found out. Jake was fabulous
Absolutely fantastic trip to Brazil! Thank you Glen for all your help in arranging. The hotel you booked was brilliant. See you again for my next trip!
Trip was great and we had no issues - everything worked as planned on the flights we booked with you.
Very helpful and perfect organising
All great thank you
Thanks Mike. Speak again soon.
Great help and assistance from Marshall
I have used Tristan for years now. Always a professionalservice and very attentive. Highly recommend to my friends too. Well done.
A complete personal service. I cannot recommend more fully the service given by Niall of DialAFlight.
Great customer service from Billy and his colleagues. Very happy, as always.
I could not have asked for better support than I received from Stafford with regard to my wife's and my trip to Brazil. His support was particularly useful to ensure that we understood the various Covid requirements of the three countries involved
Very helpful and professional
Dexter helped me all the way through my very disrupted trip. I went to Brazil on 30 Jan. Flights were cancelled, everything was worrying and stressful but Dexter looked after my return. There was never a question unanswered, emails were returned asap and he even phoned me in Brazil to avoid extra costs with my mobile. If all agents in DialAFlight are as professional, friendly, patient and reassuring as Dexter then DialAFlight is one if not the BEST company out there!
This was more of an emergency flight to get a family member back to Brazil and Donovan from the London office sorted everything out including mobility assistance and keeping us informed of the ever changing Covid restrictions and flight changes. Couldn't ask for more.