Had a fantastic holiday and would definitely use again. Excellent service from Olivia Holt from the initial booking to the call before we started our holiday
The service was top notch help when need. Prompted about things that needed to be done. Out of hours service is a help in a pinch. Start to finish A1 service
Once again Sally excelled in helping us make the right choice. She is one in a million, thank you.
Specify exactly if there is shuttle to the airport and the baggage allowance
Too many times airlines change flight times which happened twice to us. More pressure should be put on airlines to financially compensate for this. I can't fault DialAFlight.
Aidan was amazing, as always! Helped out a lot especially as we had to cancel due to covid twice and transfer credit but we just got back from our honeymoon trip in Mauritius and it was the BEST holiday of our lives! We enjoyed it sooooo much and cannot wait to go back!
My only negative is the return transfer was booked way too late and we would have missed our flight had we had to wait in the normal check in. Fortunately one of the transfer team at the airport moved us to priority check in to push us through quicker. Everything else was perfect
Excellent holiday - resort was excellent but we had a 24 hour delay at Gatwick with British Arways and had to find last minute hotel accommodation. Not a good start.
Everything was sorted and worked like clockwork. We had the best honeymoon and didn’t have to arrange a thing.
John and his team were super helpful finding the right flights for us working with our budget.Timely updates and friendly reminders before travel so no issues and will gladly contact them again for our next family holiday
Doug was extremely helpful in rearranging the flights when Qatar Airways significantly altered the timings of my flights.
Orlando was a star as always. From the original enquiry to just before we departed he kept in contact and made us feel that we were always in his mind. Great service from a very helpful employee
Fabulous holiday with room we wanted. Thanks as ever, Kylie. We had a great time. Not being a whizz on the computer, we found the Maldivian health online form a bit of a challenge. It worked much better on our phone, in the end.
Mark was very professional and gave us all the information that we needed for a successful and stress free trip
Our flight to Mauritius was great, however the return flight was really disappointing. We asked for the baby bassinet and we were informed that our baby was too big, although he went in it on the way. So it seems pointless having those seats, as you need to hold the baby throughout the flight. We also asked for the baby meal, which was included in the ticket, and told he needs to be 2 years old to get it.
Jordan's knowledge of the hotel definitely helped to improve our stay. Got us upgraded to better rooms and booked into the happy hour. Perfect!
Very good service all round but it would have been really beneficial to have had our passenger ticket numbers earlier than the day of departure. This would have enabled us to check in online 24 hours before departure rather than on the day itself
Great personal service, answering all our questions and keeping us informed at all times, and providing all documentation early on in the booking.
Service was brilliant. Always updated when needed and contact with Niall was always quick and easy if we had any queries. Would definitely recommend and we will be using again to book our holidays
Amelia is excellent, always willing to help!
We had an amazing holiday in Mauritius. Thanks to Karl for his recommendations and sorting it out for us. We will definitely be using DialAFlight in future
Had a great holiday, thank you for an amazing time
Not overly impressed with BA Premium Economy.
Ryan always very helpful
No problems at all - went really ell.
Excellent customer service from knowledgeable and professional agents
Great customer service
Bradley always provides a smooth, faultless service and this was no different. Quick to respond to any queries and full of helpful advice. Had a brilliant time. Could never use anyone else!
Arthur is the dream maker of DialAFlight
Yet another well organised holiday. Over 15 trips with DialAFlight and they never fail to deliver .