Small issues about getting checked in for return flight and being charged for 3 cases when I had paid for them in my booking. However I appreciate Marshall telling me in advance this might happen and it has been covered by DialAFlight - which is a truly excellent customer service response.
Jacob is amazing!
Thank you for your efficiency
This is the 4th holiday I have booked through Barry and yet again he exceeded my expectations. The hotel he recommended was absolutely amazing, the location was picturesque, the food was delicious, the little touches perfect and the room upgrade he recommended was spot on
Very pleased - would recommend to all my friends and family
Morgan was brilliant - super helpful, knowledgeable, responsive and kept us well informed throughout
I have given your details to my holiday companions.
Katherine is very friendly and helpful - very good service overall
It was the first time I’ve ever used DialAFlight and I have to say the customer service and follow-up have been excellent
When booking an airport hotel as part of a package could you please offer to book the parking as well or at least make customers aware that the parking is not included!
You came into your own when tourism declined to Turkey and flights were reduced you managed to change flights for us, twice. Thank you
Both Malcolm and Taylor have been fantastic throughout the whole process and would book with you again without hesitation. Thank you for your fantastic customer service
Piers was absolutely fantastic after trying to find another holiday after a last minute change to our trip on the day. Would absolutely recommend him and DialAFlight to friends and family.
Leah and her team were helpful at each stage of the booking, right to the end.
Debbie and team went the extra mile and were right on the ball.
I have been dealing with Mark for the last 10 years. I have always had outstanding service from him.
Thanks for the extra care. Very much appreciated.
This was our third family holiday booked by Natalie. The hotel was amazing and staff were very friendly. Natalie was great whilst booking this holiday and helped us choose this great resort. We had an amazing holiday and are considering rebooking for next year.
DialAFlight were excellent as normal with a lovely personal touch. Many thanks.
Everything worked out superbly. Thank you.
Excellent service. Thank you for doing the booking on line for us.
Ed has been so helpful with our change of plans. The hotel we ended up staying in, The Marmara, Bodrum, was incredible. We have travelled a lot but this hotel has to be the best by far. We will definitely be returning.
My friend and I have recently come back from Turkey. It was hands down the best holiday to date. Ryan from dialaflight was extremely helpful. We were very happy with the hotel and transfers. I will not hesitate in recommending him to any of my friends and family. Definitely booking with him again!
Second time this year we have used Dial a Flight, and have been more than happy on each occasion. We have been lucky enough to deal with Karina on both occasions. Would be great if Karina could be praised for her good work!
Ed was very good. Very professional and helpful.
Excellent service. Many thanks to Mike for getting everything arranged. Will definitely use again.
Very helpful. Very quick to respond to requests and always friendly service. Thank you
Excellent customer service
Car parking at Gatwick booked by DialaFlight worked really well.