020·7962·9933
Scott is always polite, friendly and professional. Excellent customer service.
Great service and help with travel arrangements that made all the difference to our holiday. I cannot speak too highly of the way DialAFlight looked after us
Excellent care and follow up.
Very swift process
Excellent booking from flights to hotel. Really great
Vinnie gave great service as always
Perfect, from my first call
Loved the call pre departure. That's a rare and appreciated level of care and service. Also asked for seating to be sorted and it was. One thing we could do is to get any frequent flier numbers loaded into the system. Overall very happy with my first experience. It's a very welcome throwback to the old days of having a travel agent with a screen to sort things directly and not have to faff around with booking sites and all the rubbish of online bookings.
Thank you to Stan for excellent organisation and a very personalised service. We would definitely use again personally and professionally and recommend to family and friends.
Very helpful telephone assistance when our flight home was cancelled on Sunday night and unable to rebook online.
Hope we live long enough to go again
All staff were extremely helpful
Thank you for your helpful and efficient service, will definitely recommend you and use again. Very satisfied and happy customers.
As always Dennis gave excellent service, even calling me the day before to ensure I had everything and to wish me a safe trip and an enjoyable vacation, reminding me that he was available during my trip should it be necessary to reach him. It is so lovely to get such great customer service, given that I work in the service industry, and often find it lacking.
Hotel Story in Stockholm was very noisy at night and with no air conditioning had to sleep with windows open
Very prompt and friendly when answering telephone enquiries. A great help
Great customer service.
As usual your service was excellent.
Excellent service, as always
Arrangements perfect but Hilton Gatwick is horrible & will not stay there again.
Connie has never failed to provide the best and easiest travel arrangements for us!
Will use DialAFlight every time
Everything Shane arranged for us was amazing... we loved Stockholm. The location of the hotel was perfect.
Spot On - Thanks Ashley
Excellent as always
Friendly and efficient service. And if you need to phone more than once, you get to speak to the same person, which is brilliant!
First rate as usual everything just clicked into place, thank you for a job well done.
Ted and his team are brilliant
Once again Dennis did an excellent job of taking care of my travel arrangements.
It's really great to be able to speak to a live person instead of having endless menus and musak. Also to speak to the same person if you have any queries and need to phone again.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
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