Based on 9635 reviews on Trustpilot
020·7962·9933
Highly satisfied with the back-up help
Jim is a top man - will use again!
We finally got to Porto after three attempts thanks to Covid. What a wonderful city and excellent hotel. Transfer to and from airports were on time and again excellent. Thank you Michael, Ben and all others for all the help and assistance. Once again the holiday was wonderful and we would never use anyone else.
Howard and Russell were great as usual. Anyone we speak to is always so helpful.
As always, DialAFlight were brilliant. I never go anywhere else!
Kirsty is an absolute star. Great communication always ready to help
As always the customer service was outstanding. They always listen to our needs and deliver what is promised to ensure a smooth and enjoyable experience.
Fabian was excellent. We called upon him every time we came upon a challenge and he facilitated what was needed so we had an uncomplicated and smooth journey there and back. He also made it very easy for us to book into our hotel.
Very good service
Mason is a top man to deal with at DialAFlight.
Nicky and Ewan were excellent.
Elizabeth is fantastic and helpful
Bradley was extremely helpful.
I like the personal communication and updates from the company which keeps you informed. Also the DialAFlight app which contains everything you need at your fingertips.
As always DAF delivered a great holiday and excellent service. Shame that BA are not the same though!
Excellent service. I have and will recommend you
Thank you again. You never let us down.
Keep it up!
York House Hotel is four star characterful (16th century convent) and comfortable.
I am so impressed by DialAFlight service - they deal with “useless old ladies” brilliantly! So reassuring and kind. I have recommended to many friends.
Travis could not have been more helpful over many years.
We have had great service and help from the team in particular Mike. He arranged a flight back home very quickly when our scheduled flight was cancelled.
Just a big thank you!
Friendly and reassuring staff. Wheelchair assistance excellent - have already and will continue to recommend BA and DialAFlight.
Helen is a star
Very helpful staff and even checked that I had all the right documentation just before I left
I used you for the first time and I was very happy.
Very helpful and reassuring at every stage
Alex was superb. Super service. Thank you
They would not let me on the flight as I had filled in the locator form incorrectly. Had to stay the night and buy a new ticket. Grrrr
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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