Based on 9635 reviews on Trustpilot
020·7962·9933
Wayne was absolutely amazing in understanding exactly what our requirements were. He delivered a first class service.
As always Raj did a fantastic job especially when BA decided to delay our flight by a day! He always comes up trumps and sorts things out without any fuss.
Always a fantastic service
Really efficient service from Nathan, thank you. Florence was a dream escape. Private car pick up was extremely comfortable and timely with lots of local info from our drivers. Loved the retained 15th century features in the bedroom and elsewhere. A fabulous memorable escape to a different world - and one which Covid-wise, felt safer than England!
Excellent, efficient support from Tristan.
It is bad that Vueling cancelled our flight out with three hours notice for a reason they had known for 24 hours. But that was not your fault.
We always use DialAFlight and recommend our friends to do the same
Would highly recommend to my friends and family. Jasper was very helpful throughout booking and in the run up to my holiday. Will use again.
A very good service and team so helpful and friendly. However Vueling they left all the passengers luggage in Florence third flight that day and ruined all the passengers holiday, mine and my friend's included..
Brilliant thanks
Great service.
Many thanks - we had a great time.
Vueling flights delayed both ways.
Have been using DialAFlight for over 15 years. I always receive an excellent service, very attentive and personalised. I often get a phone call before a flight to make sure everything is OK. Will be a customer for a long time to come!
Excellent service from Amy as ever
We were impressed with the excellent organisation and information provided by your company.
Well done again!
Florence Airport is HELL! And our suitcases were left off the return Vueling flight. Our stay at the Pitti Palace Hotel was excellent.
Chris was exceptional and provided brilliant service throughout
Car hire was not good - very slow and inefficient. But nothing to do with DialAFlight
Lovely people. Did what they said they would do. Can't ask for more.
I really appreciated the support I got when I recently missed my flight. They were excellent booking new flights and providing support and advice.
I have recommended your services to friends and one of them just recently used you for her holiday to Thailand....she too was very happy! I will certainly continue to call for help and advice as very much appreciated.
Very happy with the service. It was first rate. Thank you
A fantastic holiday. Only small concerns about the first hotel in Florence but not sufficient to spoil the holiday!
Ash organised the break well - excellent service
Ian is always very helpful and customer focused.
Very reassuring to have such helpful and professional people always on hand for any queries, much appreciated!
Debbie/ Kylie handled everything expertly, many thanks.
Tristan is the primary reason that we book through your company. He is always able to answer my questions as he has the knowledge and experience first hand of the places that he recommends to us. He contacts us before and after our trips to check if we need anything else for our trip.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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