Always 100% in friendliness and efficiency.
Excellent in every way - as ever.
Vinnie was excellent. Given that Easyjet cancelled our flight out Vinnie sourced and delivered alternative routing very quickly and as a result we only lost one day of our holiday. Very impressed with the service and client care.
Happy to hear from you before we travelled and kept us updated in case of any delays.
We usually travel independently but during these rather challenging times it was great to be able to create our own package of flights and hotel while having someone to support us. Changes to the flight schedule and problems printing boarding passes from an airline site that wasn’t working were all handled swiftly and resolved by Ashley. Plus it’s fabulous to get your calls answered instantly - a real bonus.
Oscar never fails us. Arranged our New Year trips for the last 10 years and his arrangements have been brilliant.
Ivor was very helpful and efficient. Excellent job.
Excellent service as always. Thanks again Vinnie
The service was excellent
Perfect service. I always call you as you have some amazing deals. Billy is a fantastic member of your team and did a great job.
Very good overall. My only request would be that the return transfer pickup time is included in the itinerary. I have to always chase this information. But this is a minor point. I am generally very happy with the service and support l am given.
Everything worked perfectly. We had to return four days early and within a couple of hours of notifying Ted he had rebooked flights, confirmed hotel reservations. Quite brilliant
Woody has been superb with his service
Provided flight resources and solutions not available on discount websites
A small point, but we hadn't picked up that the Belmond would close its outdoor pool at the end of November. So we only had it for 2 days. Beautiful view and nice town but obviously everywhere rather off season.
Thanks for helping us find a good hotel exactly where we wanted it.
Thanks again Roy!
Shane was very helpful with all our queries and he couldn’t have done more for us. Ashley was also there to help out when Shane wasn’t available. Thank you all
As always, a great service.
As usual, Laura and her team did a superb job.
You were so helpful when we had a problem and had to change our plans - it made our holiday go well!
Great organisation, real peace of mind. Only issue was 2 hr delay getting car from AVIS despite DialAFlight's pre-booking for us.
Once again Alfie delivered, he is a credit to your company.
Alfie as always delivered what I asked for in a very helpful and professional manor. Looking forward to my next trip....
On our departure we nearly missed our flight as there were not enough people on the check in from easyJet.
Good choice of hotel and travel arrangements worked very well. Could have advised how expensive Sicilly is!
Miles brilliant as ever.
As usual everything went according to plan with the flight and car hire arrangements.
Ivor was amazing. His attention to detail and customer care was outstanding. He managed to tailor make our holiday and fulfil every request from my mum which is an incredible achievement. DialAFlight has never let us down but this time excelled, thank you.
The written outline of what to do and when was very clear and if I needed some further clarity then Freddie's response was always swift and accurate.