Your calls always answered within 5 rings.
Flights on time. Luggage pick up prompt.
BA messed up the seat bookings but you responded immediately.
Not such clear instructions as when using DialAFlight in the past.
Everything worked like clockwork - fabulous trip and staff always on hand if there were any issues.
Very professional and knowledgeable customer service
Your representatives are always very helpful and will always look something up if we are not sure of any part of our holidays. We have been using DialAFlight for 5 years now and have never had any occasion to complain or query any part of the service.
As usual Ashley was excellent
BA let us down on return flight ... announcing on all screens they were boarding extra early. So we had to leave a bottle of nice wine and a couple of cocktails to rush to the gate only to find they were not boarding and indeed the flight was actually delayed! Not happy but obviously nothing to do with you guys
Another great trip organised by the good people at DialAFlight. Can’t fault the service!
All went well as it always has
Everything worked exactly as planned!
Always great service.
Dale is first class, always have fantastic service.
Thanks lovely Amelia and team - it was fabulous. You organised a memorable trip to Ischia & Naples.
Gareth Carver takes great care over the details which is essential to a smooth delivery of the service especially when the trip is a complicated multi destination one.
My trip to Italy went well. A very good hotel
Sean once again recommended a hotel he knew. This time in Naples. The hotel was absolutely faultless. Perfect location which we wouldn’t have chosen if we’d just guessed ourselves. Absolutely amazing trip. Thanks again.
Meghan was helpful in finding us a hotel that suited our needs. It was an enjoyable holiday.
As always a superb service. Can’t be beaten by any other travel company..
Great performance by Saf as usual!
The only thing I would complain about is the service we got with BA. This is the first time I’ve ever flown business class and it didn’t feel much different to going economy.. the issues at the airport really need to be sorted out as they are becoming too stressful and a holiday is supposed to be exactly the opposite
Kylie was exceptional…..as usual …takes care of everything and made my trip very easy.
Would never use anyone else. Lovely people providing a great service.
Everything was brilliant and I want to thank Gino and his team for making it an unforgettable holiday. I have been working with you for a long time and never been disappointed
Ryan very helpful and especially appreciate the phone call wishing me a good trip
Once again Ethan was amazing in helping me to choose the right holiday. Amalfi coast is beautiful and it was perfect time to visit.
I am always pleased with the wonderful service
Both hotels were excellent and the transfers to and from both locations were also very good with no issues and polite and friendly drivers. Even collecting the pre-booked train tickets from Naples station was easy.
Everything ran smoothly. Sorrento was excellent but I wouldn't recommend Naples
Absolutely brilliant selection of hotels selected by Trevor. Thank you.