Based on 8968 reviews on Trustpilot
020·7962·9933
As always felt looked after from time of booking to departure. Vinnie made sure we had sorted our way through all the documents needed to fly to Germany and reassured us he would be able to get us back again if Covid rules changed. Excellent service.
It would have been helpful to have been told about the locator form which needed filling in to enter Germany. Because we had not done this online it caused a delay. Overall very happy with DialAFlight and will definitely use again.
Perfect again, never had an issue in almost 20 yrs of using Neil’s team at DialAFlight
We have dealt with Wayne for many years. Always received excellent service. Couldn't ask for more.
Thank you for arranging our honeymoon. It has required several modifications due to Covid but you were able to do it and we had no problems during the travel. They were definitely some of the best weeks we ever had
Vinnie as always provided excellent service
The hotel was excellent and the hotel had two lovely pools!
Excellent, friendly, helpful, reliable, what else can I say?
Excellent service; friendly, helpful, competent staff. You can always rely on them
As always, service excellent
Fergus was brilliant! Holiday was just what I needed. I’ll certainly remain a customer
Always reliable, friendly, professional and super helpful.
Very good all round and I can only make one suggestion for improvement and that is to make your 24 hour helpline number a bit more visible on your email communication - maybe include it in your signatures.
Excellent service
Marvellous service: Friendly, helpful, efficient, great. Thanks
Our contact Devon was very helpful and professional throughout giving us all the information we needed to book our trip. Kind, attentive and always called back when we had questions that we were unsure about. He is a credit to your company.
Dillan always looks after me
It was a great service as usual
Lufthansa are a rubbish airline and Munich a terrible airport. Def not DialAFlight's fault though.
Just to note that with our recent Lufthansa flights when we changed planes at Munich we did NOT have to handle our baggage, which was a bonus.
Everything went according to plan. Will keep using you for future trips.
As always service and customer care above excellent.
Good professional service, keep it up
Everything went smoothly with a great hotel recommended by Darren
Flight delayed on way back so essentially we wasted a day.. but not your fault!
Easy and helpful service which we would definitely use again to book another trip. Liked being able to actually speak to somebody.
Marshall did a fantastic job as always -wouldn’t consider anyone else to arrange travel
Excellent service as ever from you guys! THANK YOU from us both!
Very helpful, efficient and friendly staff.
Service and communication is excellent
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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