Slight hassle with the taxi transfers to and from the airport. After a few messages, and a phone call from our hotel to our driver for the return journey, it all resolved itself.
It was great to have email communications as the date of travel was near and also to have telephone numbers where I could ring and speak to someone immediately. Great all round - thank you Ivor
French passport control a TOTAL nightmare. EU queue of about 20 people. Non-EU queue about 5,000 people. Only found out afterwards that as one of us still has an EU passport we could both have gone through the much smaller queue! You might want to let your customers know about that.
Excellent help when my flight got cancelled due to air traffic control issues. All sorted out for me. So grateful for the help
Always very helpful and reply immediately to queries. So much better than booking online
Helen Jones has booked my family bookings for the past 25 years. Excellent and meticulous and her aftercare service is appreciated
Another trip planned and delivered exactly to my requirements. Thanks again to DialAFlight.
Your speed of response (like the competence that follows) is a winner - please don't take on any more satisfied clients than you can handle!
Very efficient and love having your app - very reassuring always. Highly recommend.
Everything was OK apart from the company Hoppa Go which you guys provided us to pick us up from the Paris airport and take us to our hotel did not show up and we had to pay for our own taxi to take us to the hotel..thay was disappointing.
Have travelled with you for some years now and always pleased with the service
Thank you Helen and team for another good flight.
Excellent. Will recommend to friends. Flight and Beau Rivage Hotel the best. So easy flying from City airport. You really are a great team
Absolutely flawless! Tammy is a marvel. Thank you so much
Problem with recent EasyJet booking. Luggage not booked. Otherwise excellent service.
We were caught by the Saturday chaos at Heathrow which meant a 5 - 6 hour wait at Marseille before they sent a Jumbo out to take two loads home. Have just recommended you to a nephew!
Very polite, helpful, friendly staff, always a pleasure doing business with you.
Superb service - rare in this world today - and highly efficient.
We have used DialAFlight for many years and will continue to do so. Never let us down, impeccable service, many thanks.
Another great break. Hotel was excellent and highly recommended. Thanks Shaun.
Lauren has been excellent.. our first experience with DialAFlight and will be using again. She kept us informed with flight changes and I have recommended her to friends and family
Thanks for looking after me
Once again, Tommy provided me with another excellent trip. Even with some uncertainty from the political situation at destination I was provided with reassurance and flexible options. Trip was fantastic and ran smoothly. Will be booking my next trip with him. Legend.
Just keep giving excellent service and support.
Nice to know you sre there at end of phone if needed! May need help to get back from the hotel the mini bar deposit of £50 less city tax! Everyone always helpful and nice, so hopefully the staff get treated well and valued.
Richard, as always, organised a great short break ably supported by Max. The Hotel Six recommendation in Paris was a great find.
I have been dealing with DialAFlight for personal travel since I retired in 2005 and for business travel many years before that. I very often had to change flights at the last moment due to the nature of the clients I had and there was never a moan from DAF who dealt with changes efficiently, always returned calls and made sensible suggestions