We appreciate your quick response to our flight being cancelled and rebooking for the next day. Also a big thank you to all staff. It has been a very difficult year for you all and we are hoping this year the travel industry will get back to some normality.
Helpful and efficient
As usual everything went as planned and nothing is too much trouble for the staff at DialAFa Flight. Would never use any other agency.
Outstanding performance from Josh, rebooking our flights immediately the originals were cancelled by BA on the first available option and then closely monitoring the situation throughout the Christmas and New Year period, regardless of his own holiday needs. A service and support level that was above and beyond
Harry and Sally very helpful and would definitely recommend them to friends
Professional, helpful, supportive and efficient
When I got to the airport, the ground staff asked me for more information around my medical condition and any special requirements. This was so they could make sure I had everything I needed on the flight. It was actually a really good thing, as I was appointed a specific member of the cabin crew to look after me, and I even got a free upgrade to Club!
Scott is always polite, friendly and professional. Excellent customer service.
Ashley and staff were very helpful and polite.
Special thanks to Lucy who dealt with our problem .
Totally friendly, helpful and utterly reliable people. You can have 100% confidence in DialAFlight
Very, very helpful, quick and efficient
This is the 5th time we have used you and we will definigtely be coming back! So comforting to have Howard resolve our EasyJet flight problems and keep us fully up to date!
Special thanks to Frank and Lincoln, excellent help from both
Sorted out change of return flight straight away. Thanks
Travis is exceptional, what else can I say?
Great communication especially in a time of uncertainty. Flights booked then changed very easily.
Vincent was amazing, went above and beyond!
Nick was, as ever, an absolute star! Without his assistance I would probably still be stuck in Spain. My very great thanks to him and his wonderful team. I have recommended him to many friends who all praise him to the skies!
Very helpful with flight and transfer changes
Hotel was comfortable. A bit remote but we knew that. Food not good. And horrors of horrors they closed the bar at 11 pm. Flights on time. Good service and ideal seats.
Kylie has been great and especially helpful with changing out return flight
Thank you so much our holiday which ran like clockwork.
Even on the Saturday as Tenerife was being locked down, I emailed a question and I got an answer back. Looking forward to my holiday you have planned for me in September.
Very good experience. Just in time to avoid any Covid 19 problems.
We had a wonderful time, great location. Great staff who could not do too much for you. Would recommend
Keep on doing what you’re doing.
You were amazing and everything I asked for you did. Will definitely be using you again
Raphael chose a hotel that matched all my requirements and got me good flight times as well as transfer services - well done you