Our trip was affected by the unprecedented situation with coronavirus which caused us great concern. We had regular contact with Marie who was absolutely brilliant in reassuring us and keeping us updated
Very helpful when we were in Mexico during the virus situation.
Thank you for always trying to help and dealing with all queries promptly. My only problem was I did not get the seat allocation reserved but under the current situation I allowed it to pass ..
I very much appreciated the personal message from Patrick whilst we were away offering to help with bringing return flight forward. In the event it wasn't necessary but it was good to know you care about your clients to such an extent.
Above and beyond excellent. Thank you so much Graham
So relieved DialAFlight booked with a good airline. American Airlines were superb and rerouted my flights home as well as possible. Wouldn’t choose to fly Air Mexico again by choice though!
Perfect, no complaints and Tristan was available when required to answer any questions or queries
Thanks to Josh for getting me home from Mexico
Super service as usual!
Second time I’ve used this company as the quotes are much cheaper in comparison to other companies. I like the fact a customer agent is also assigned from booking stage till departure which provides comfort and peace of mind with any queries. Special thanks to Spencer for his help
Ted always books my stuff so that it is as economic and timely as possible.
Thanks again to Alfie and the team for booking flights, transportation and accommodation.. until next time
I particularly like the reminders I get from DialAFlight and the customer service.
Absolutely brilliant service from start to finish
First class service with every trip
Shaun was really helpful
Great holiday. Staff who are happy to make sure your holiday goes well.
Jim did an excellent job for us in getting the hotel to change our room to a beach front room as the previous one was exceptionally noisy,
Great service. Great recommendations thanks to Harvey. Always excellent advice.
Good service and friendly helpful staff
Always give an excellent service. I have dealt with Michelle for many years but when she isn’t available all the other staff have been lovely to deal with
Thanks for support for our Central America travels. All good.
Another great holiday. Would highly recommend, top service, kept us updated all the way
Fraser went above and beyond.
Great customer service by Ted.
Marshall was great to work with and I know I can rely on him. Everything was as planned and we were very satisfied with all the arrangements.
Excellent service as always from Lucas and his team
Fantastic as always
Tony was excellent with follow up contact to make sure everything went smoothly. Well done. Old fashioned customer service.