Terrific customer service during the COVID year - no easy task!
We had a particularly challenging set of outbound and return journeys for my son during his recent visit to Costa Rica and Mexico and the DialAFlight team were incredibly helpful, friendly and had a real sense of urgency to help us resolve flight changes.
Always helpful and give peace of mind
Daryl always does a fantastic job
Wonderful and unstinting support from Ian and Manny. I am so glad we booked through DialAFlight as we had someone on our side when our flights were cancelled.
I am SO glad I booked my flights via an agent, and used DialAFlight. I was able to easily change my flights at the last minute to accommodate covid tests and when my original flight cancelled DialAFlight dealt with the refunds and rebooked me on a flight with another airline. Not only good value, but good service too.
You will always be my first choice when booking flights.
We phoned from Costa Rica worried about returning and were dealt with promptly and given appropriate advice.
As usual all organised very well thank you
We were very impressed with Darryll at DialAFlight who arranged the holiday and answered all our questions before setting off. We will continue to use in the future sure in the knowledge that they will do all they can to make our holiday extra special.
Everything went like clockwork - please pass on our thanks to Swiss Travel for their excellent organisation and customer care.
Excellent customer service and good prices! It is a shame that we had to fly with Iberia on return and I would not recommend this airline to anyone.
Thank you to Josh for his normal efficiency in organising our flights and his advice on upgrading.
Very helpful, the trip was incredible and exceeded our expectations.
Best flight company I have ever used in 60 years of worldwide travel.
As always service was excellent. We count ourselves as very fortunate that we have in Lincoln a travel adviser who we can trust and who has consistently provided a high quality of service. Accommodation was exceptional. Thank you
Excellent service from DialAFlight. As ever. The best.
Quick and efficient. Answered phone straight away. Nothing was too much trouble.
Another faultless trip by Austin
The service was spot on, would use again without a problem.
Simple, straightforward, helpful in difficult circumstances - a must use company
Joe and his team were helpful and very efficient and really helped me to organise a wonderful trip to Costa Rica.
Good to have the app
Always easy to deal with Clark
The whole two weeks were excellent - well organised and thought out. We all had a great time.
Good work by Monica
Thoroughly enjoyed the trip, was hectic at times but end result was worth it.
From start to finish Libby was so helpful. Will definitely be booking with DialAFlight again in the future
Exceptional customer service from Tyler and his team.