Based on 9622 reviews on Trustpilot
020·7962·9933
One of the few holidays we've been on that was actually better than the already amazing descriptions given! Fantastic hotel and beautiful island!
Superb service from beginning to end.
Great help . I would recommend family and friends
Everything went well
Suggestions on bars near the hotel were really good
Shane went over and above to be helpful.
Billy was really helpful. He was recommended by family and I would not hesitate to recommend him to friends
Always an excellent service from the team -keep it up
This is the sixth or seventh holiday I have booked with Ryan. His customer service skills and holiday expertise are in a league of their own. I have recommended him to many others, who also agree.
Luke has been looking after my travel for 20 + years. It is always a pleasure to plan a trip as he has so much knowledge.
Another great holiday arranged by Stan
As always, terrific and reliable service - no wonder we keep coming back!
Great service. Phone contact to make sure all was in order. Immediate response when there was a query. Will use again.
Curtis recommended using Fast Track at St Lucia Airport. Thank you it saved so much time.
Booked return flights to St Lucia on British Airways for eight people. DialAFlight, as always, were excellent. BA, on the other hand, were awful. So many cutbacks, it shows. Also, one member of our party has a damaged bag, and BA have made it impossible to claim! Thought this was worth mentioning.
Callum did an amazing job
Every aspect of our trip went perfectly. Thank you Otis and the team for all you help.
Just brilliant service as ever - and you sorted our problem whilst away at the resort. Thank you, Libby!
The fact that you can ring and get an answer is a huge bonus and also if your contact is not there you can be assured someone else will quickly get on top of your query. Friendly and efficient
All went according to plan. The hotel was excellent - a very good suggestion by you as it suited our needs exactly. Thanks to Jessica for arranging everything so efficiently, we had a wonderful holiday.
Howard was excellent in helping us with all aspects of the trip, we really appreciated his expertise and speedy assistance.
We received excellent service and I cannot see how you could improve it.
Really appreciated Kylie's help and support with all the forms.
The hire car arrangements were not explained. Over 65 years you need a doctor's letter to hire a car in St Lucia.
Not keen on the Virgin seating arrangement being at an angle. Less privacy and I would prefer to either face the front or the rear. Overall experience Virgin much better than BA - shame about the seats
Both hotels excellent. However, very disappointed with Virgin Upper class with this seat set up (all diagonal). The seats were narrow and uncomfortable, with no easy in seat storage.
Thanks Isaac - very helpful
How a travel agent should be - but so often isn't!
Perfect holiday, lovely hotel, great flights . Connie has been amazing, so supportive and really reassuring. Stayed in contact with us beforehand and checked all Covid requirements in place
DialAFlight is my go to travel agency. Thank you Ralph for another great booking at an affordable price. I have already recommended you!
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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