Absolutely great service from the time we booked the original holiday in 2020 up until actually getting on the plane!
Would have appreciated a reminder about filling out the ETC form for entry to Canada a week before flying
Would use you again. Staff very helpful.
Natasha Hawkins was fantastic. In fact all of your staff are pleasant and helpful. It’s so nice to be answered quickly by a real person on a real telephone system. I have already used DialAFlight again for a business trip and would be happy to recommend you to anyone.
Amelia was fantastic - she even got in touch when she saw our flight from London was delayed for four hours making us miss our connection.
The customer care services are very professional and friendly. The entire service received from the DialAFlight organisation is in my view 5 Stars
Very helpful in booking an extra hotel in Winnipeg which made a lovely end to our holiday.
2nd time booked with you for my trip to Canada, always excellent service.
Flight delayed and then cancelled on the way home, but not your fault - great service.
Staff are friendly and helpful . Dealt with Sarah and she was so helpful and went over and above to get me the holiday I wanted
Everything worked out perfectly - 5 flights in 12 days and no problems at all.
Excellent customer service, easy access to agent. Confident and well informed staff . Will definitely use the service again
Theo was great from start to finish. This was the best service I have ever received and will gladly shout it from the rooftops. Two passengers who were elderly and not in the best health. He organised airport assistance and the price was the best in the market!
Particularly impressed with the call from Anthony a day before the flight checking everything was in hand.
First class service
Make a note to ensure that Air Canada flights are given extra time. We find over the years that they are often late and leaving an hour between connections is insufficient.
Brilliant service and lovely people. Thank you Sarah
It was lovely to speak to the same person each time I rang. I felt I was being given a personal service - which meant a lot to me.
All connections went well. Air Canada was a good choice. Timings and business class comfort made travel that little bit easier. As usual Vinnie was excellent
We were very happy with the representatives dealing with our flight details and would use DialAFlight again!
Always a fantastic service. Have used DialAFlight several times in the past and Tristan has always come up with the best options and recommendations for our itinerary. Never think of using other providers now, DialAFlight is always my first choice.Have recommended friends and they too have booked flights and have received the same fantastic service.
Oliver handled our flights. He was superb. All went well. Good value for money, expertly handled.
We had a wonderful trip. The connection time at Toronto for the next flight was barely long enough and we only just made the connecting flight. Other than that it all went well.
Zoe was very helpful. Can not thank her enough for the assistance she gave
It all went very well. Thank you.
Once again, DialAFlight has lived up to the very highest standards that we have come to expect of them over the many years we have been using their services. I am of the opinion that the service they provide is second to none and I would not consider going elsewhere when the time comes to book my next holiday.
Delta airline was comfortable, helpful and even served up my husband's meal with my delicious gluten free meal together as they didn't want him feeling left out. Their words. We connected with the different airlines easily as the special assistance worked very well. We would come to you again for our flights.
Just wish there was a more direct route at your price from Manchester to Winnipeg
I really appreciated the time and effort that went in to helping me figure out the best options and how refreshing it was that everything went exactly as planned. Everything was amazing. Many thanks!