Based on 10095 reviews on Trustpilot
020·7962·9933
Brilliant service and very friendly staff. I will continue to use them. Very satisfied.
Ian Newton is excellent and provides first class service.
Great service and great communication. Had a fabulous trip and as always would recommend.
Very quick to answer the phone, very personal service. Anthony always knew everything about my trip and who I was where I was going and on what dates. He kept me up to date with everything all the way through - I will definitely be using them again. Excellent customer service
Always excellent
When I found it impossible to check-in online the lady I spoke to in your office re-assured me that you would help if needed. I believe the airline app just wasn't working as I had the same problem on my return
Outstanding service
Saf has been my contact and I would recommend his services to anyone - he’s been first class.
Efficient and excellent service. It all went very smoothly so we are more than happy as this was our first experience of booking with DialAFlight
Eric was brilliant - he got me the best deal, and he even followed it up with a call before I went to make sure I was OK. However my experience with Air Canada was awful. I was delayed both ways and missed my grandson's birthday party. This wouldn’t stop me from booking with Eric and again
Love the fact you answer the calls and don't get fobbed off. Ours was a problematic trip, but they helped us wherever they could.
Due to covid this trip was delayed for 2 years and Peter Smith never "dropped the ball" - excellent customer service. My only mistake was to book a couple of hotel stays through Expedia, big mistake!
Everything went according to plan.
Yet again Mathew Price knocked it out of the park giving me and my family a holiday and experience we will never forget. I will be forever grateful to Mathew for this trip of a lifetime
Everything worked really well and staff answered queries quickly and efficiently. Thank you!
Excellent customer services, easy to approach with any issues, great prices too
Elliot was very knowledgeable and helpful throughout.
Excellent service from start to finish, no hesitation in recommending to others
Don't change. Simply the best.
It took over two years to get to Canada. Your company helped me many times to rebook and the service was 100 percent. I will be using you next year on my return trip. Thanks to Raj and colleagues .
Our ‘go to’ agent
Excellent service from Bruce and the team as always.
Jessica (and team) were amazing from day 1. Understood my requirements perfectly, she was adaptable when I needed to make changes and generally went above and beyond in delivering fantastic service. I have used DialAFlight in the past and would continue to use them especially for long distance flights.
As always, it all worked out well. I knew Michelle was away but her team responded promptly when I raised a query while away. Sign of a good leader
Guy was excellent, managed multiple changes easily - will book with him again
Confident and supportive customer service
Great service - will use again
Helpful and efficient
Staff were very helpful at a time when COVID testing and documentation requirements are constantly changing.
Once again Conrad has excelled in helping us through multiple changes and obstacles.
Based on responses on Trustpilot
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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