From start to finish, every element of this booking went like clockwork! A massive THANK YOU to Isaac for his efficiency and care. I’ll definitely use your services again!
Everything went perfectly, thanks to Conrad’s meticulous planning. Fabulous flight connections, great variety of hotels and itinerary. He spent the time to understand our requirements with numerous phone calls and emails. This resulted in an absolute fabulous holiday in Australia.
Kelly was incredibly helpful as always. I would highly recommend her and the team
The USP is the excellent personal support from Jack and his team
As always - good advice and an efficient service.
Wheelchair assistance at Sydney airport grossly inefficient not being available until airline check-in opened despite passengers in transit from a domestic flight having to touch down 8 hours prior to their ongoing international flight. Once available there were not enough staff to push resulting in further unacceptable delays.
Really great team, so easy to deal with, Matilda brilliant
Brilliant trip, expertly organised - will definitely use DialAFlight again.
We had some hiccups but everything was resolved. Last minute flight delays caused a lot of problems however our DialAFlight agent rose to the challenge and we got away on time.
DialAFlight 10 out of 10. Emirates 3 out of 10. Very disappointed and frustrated with the Emirates service and overall experience.
This was my second time using DialAFlight and I will definitely use them again.
Excellent communicatons. Very good to be able to talk one's needs through with a "real" person.
I like that you contact your customers without prompting. It gave me a sense of security on a big trip.
Once again Gareth was faultless
Samuel kept me informed and helped when it was needed
The food on Malaysian Airways definitely needs improving
As always a great service provided by a superb professional team.
Very helpful aranging early flights to return us back home to UK to visit my 93-year-old mother in hospital after a fall. Highly recommended, great service.
Frustrating that Qantas changed the flight and then reinstated it, but then we could not pre-reserve our seats, which meant that we didn’t know whether we could have 2 seats together. The Qantas planes looked tired, with certain items not working properly. The Qantas staff were very pleasant and so were the DialAFlight staff. Thank you for your assistance in organising our flights.
Really good service and communication from Colin Barlow and his team.
Connie was great - kept up to date
Latest Singapore immigration requirements problematical
Keeley was extremely helpful from the start. Her recommendations for hotel accommodation were great, especially the Fairmont in Dubai. All the flights were fine. We had no issues and thank you for that
Really good service. Will use again. Considerate and efficient action from Oliver Orr
From start to finish everything was great
Excellent and unbeatable service that we have come to expect and enjoy from Les Edmonson and his team.
Good communication from date of booking till date of departure.
Ralph was very helpful
Qantas is not one I would choose again. Cancelled flights. Long/delayed stopovers and food which was only ‘ok’.
Travis was brilliant at dealing with all our requests. Flights to Australia changed successfully multiple times due to Covid and side trip to Alice Springs and Uluru was arranged as close to request as possible. .