It was impossible to check in with Qatar Airlines online. Most frustrating because no one explanation was given. Full flight and no choice of seating. This should be on your instructions somewhere, then I could have stopped worrying. But other than that I was completely happy.
Richard was excellent. We had no problems with the flights.
Amy was fantastic and made a stressful flight easier.
Really impressed that when I panicked the Sunday before leaving there was someone in the office who could help sort out my check- in online.
Everything worked perfectly.... introduced to, for us, a new airline, Qatar Airways, which is very organised airline and has a hub airport with a focus on the traveller (and not shopping). Sebastien and his team organised this for us and again everything worked perfectly.
Very happy with the service
First class - would recommend every time.
Same high standard as is the norm for you guys!
Our Qantas flight from Canberra to Sydney to link with BA to London via Singapore was cancelled. We were re-routed to Melbourne to connect with the Qantas Dreamliner via Perth to London. All in all a much better flight experience.
As ever, excellent service and after care.
No probs or hitches at all
Well planned flight itineraries and great customer service.
On one occasion I had to email back from my trip to DialAFlight about a problem that occurred. And despite a huge time difference, Adam Siu got back to me very promptly and was very helpful and reassuring. I do use the service regularly, and will definitely continue to do so.
Thanks for all your help this year.
The app is really good and the money converter is very useful.
I will be in contact very soon to arrange some more flights. Excellent service
All went smoothly, the ease of booking and then the knowledge that I could contact you at any time should there have been a problem was worth more than I can say. Thank you.
Etihad, not used before but were great- especially their assisted service. I wouldn't travel without this service.
Everything worked fine. Singapore Airlines must be one of the best in the world. Sebastien and his team delivered a first class service again.
Our travel adviser James could not have been more helpful, which is the reason we always travel with DialAFlight. Thank you for another lovely holiday James.
Stress free travel. Thank you so much.
Keep up the good work. You made my journey seem simple. Thank you for your hard work.
I had to change my return flight and I was rung back in Australia to organise it. Wonderful service. Thank You
We had an ambitious itinerary going around the world in 37 days! Due to diligent planning and discussion with DialAFlight beforehand all the flights and timings were excellent - there was no wasted time and no feeling that we were having to be at the airport/flying at inconvenient times/missing out on time in any of the 8 locations we visited. The result was a fantastic holiday with great memories.
Really helpful staff who sorted out a great flight for a short notice journey I had to take for a funeral. Helped make it easier thank you.
Ready to book another trip with DialAFlight!
I have already passed your details to my hockey team for their trip to Barbados later in 2016
Have booked through DialAFlight many times and the service is always excellent. I am always recommending you to everyone I know.
Thank you very much Malcolm.
Singapore Airlines provided an excellent service, flights on time with attentive flight attendants. We are looking forward to using this airline/route again.