Based on 9635 reviews on Trustpilot
020·7962·9933
All as expected. Good communication.
Very helpful and prompt responses from you as always. I have already recommended you to friends
I have been with DialAFlight for a few years and I am always very happy and satisfied with them. It is the best service and support you can have.
Excellent as always
DialAFlight's arrangements and information provided were second to none. Brilliant service throughout
Patrick was very helpful. I had to rebook quickly because of Coronavirus and he took all the hassle out of booking.
DialAFlight ticks all the boxes. Second time we have used this company and both times we had the same travel manager, Russ. Excellent personal touch. We’re ready to book again
Oscar never fails
I think you have covered all the bases, great holiday, great customer service
Always helpful and professional service
Everything perfect
Had the most fantastic time - all of the hotels were superb and food was of the highest standard. Flights were excellent, but we would avoid the ‘stop offs’ next time. We told everyone about your company and how professionally we were dealt with. Particular thanks to Thomas
Istanbul's new airport is a nightmare - long walk to get to departure gates, many people missing flights. They need a transport system like they have in Paris CDG. I will never fly via Istanbul again. Not your fault but you need to be aware
Great service - flight seats were where I asked
Joel was very helpful and all the flights were as planned and baby seats were all booked making the flights very easy.
Very helpful at all times.
Your staff are superb. Every time they speak to you they know everything about your travel plans and you feel like their only customer
I came back to DialAFlight after a few years of using price comparison sites. Jackson was most attentive and reliable, and found us a deal that was way better than anything I’d seen elsewhere!
When our Cathay Pacific flight was cancelled I spoke to Lee who could not have been more helpful. He advised there were seats to Hong Kong out of Heathrow at 8pm that night and that we should insist on getting seats reserved on there. Cathay Pacific initially advised the flight was full but when I confirmed that DialAFlight advised otherwise they changed their minds. I have been recommending DialAFlight to friends for years.
Always been more than happy with excellent service
Service that was 110%!
I can say A very big THANK YOU to your staff. All very good and nice, no problems. It can't be better.
Rico is always excellent
Very polite and good customer care.
Good service, making travel plans easy and unambiguous. Good communications.
Brilliant as always
DialAFlight have once again provided us with a fantastic holiday experience. Dealing with Christian has been absolutely faultless!
Issues with hotel check-in at Hanoi but otherwise OK. Transfers were very good and on time.
Many thanks to Bradley for a smooth and excellent vacation. I have used DAF for many years and always recommend everyone I know to do the same.
Process made very easy by regular updates
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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