BESPOKE CAR HIRE OFFERS AND FLY DRIVE TOURS in Palau

Coronavirus Update

We’re doing all we can to help customers.

Our teams are working flat-out juggling and shuffling flight and holiday bookings, but your Travel Manager or a member of their team can still be reached at the end of the phone. They are available to help rearrange, reassure and answer any questions you may have.

We’d like to thank you all for your loyalty, good wishes, understanding and patience, while we deal with customers who need repatriating and thousands of immediate holidays and trips which have been affected. Our Travel Managers are focused on bookings which are due to depart in April and early May DialAFlight welcomes ABTA’s recent guidance for package travel bookings, which means Refund Credit Notes are now protected by ABTA/ATOL, where the original booking had that protection.

DialAFlight welcomes ABTA’s recent guidance for package travel bookings, which means Refund Credit Notes are now protected by ABTA/ATOL, where the original booking had that protection.

If your booking is due to depart later than this we will be in touch with you once we have clearer instructions from the airlines and Foreign Office.

This is an ever-changing situation, and while we weren’t expecting our 40th anniversary to turn out quite like this, we have huge experience in dealing with travel crises of one form or another, having dealt with the fallout from 9/11, SARS, MERS, tsunamis and ash clouds to name but a few. You can be assured that when things get back to normal we’ll still be here providing you with our unique customer service.

We really appreciate your messages of support in these exceptional times and look forward to the end of this rather depressing situation. For the next few weeks we will be operating reduced office opening hours:

• Monday 8am - 6pm
• Tuesday 8am - 6pm
• Wednesday 8am - 6pm
• Thursday 8am - 6pm
• Friday 8am - 6pm
• Saturday 9am - 6pm
• Sunday 9am - 6pm

If you’re looking to postpone your travel plans, we’re working hard to secure hotel availability and rates well into 2021 to provide as much forward-planning potential as we can, and we have available a range of Flexifares which can be amended or altered at a later stage. Your Travel Manager can provide the most up to date advice.

ABTA’s recent guidance for package travel bookings