Based on 9646 reviews on Trustpilot
020·7962·9933
Fabulous service from start to finish.
Turkish Airlines clean planes, wonderful Istanbul hub. But! Why don't they train their staff up to Qatar or Oman Airways levels of efficiency and politeness
I’ve been using this company for a few years and wouldn’t use anyone else. Their customer service is second to none. Any issues are sorted immediately. I’ve never known a company to answer the phone so quickly. On my last trip, Oli was particularly helpful.
An excellent personalised service for booking flights at a good price.
Thank you for going above and beyond in helping our Charity to transport books heavier than our allocated weight limit to a children’s home in Nepal on the same flight with Qatar
I appreciate that it was difficult to be on top of the circumstances regarding leaving Nepal and re-entry to the UK. Especially tricky in my case as I had been in the mountains, often without WiFi or 4G. However, I was unprepared for the need for a Passenger Locator Form before the flight back and consequently had a panic form filling exercise at a very chaotic Kathmandu Airport. Be glad when we can travel freely again!
Appreciate the 'personal touch' such as ringing before outgoing flight to ensure all is well.
Good advice and communication.
We discovered, by chance, that the room we had booked in Kathmandu was shown on the documentation as having been booked for the previous night. As it happened, we wanted a room for both nights, but it did cause us some anxiety until we could get it sorted.
Danny as always, everything spot on
Great service and holiday - thank you for your help
Second time I have used DialAFlight and appreciate the assurance of good communication.
Always an excellent service with great people and interaction skills. And should things go wrong always on the ball to resolve the problem.
Brilliant personal service. Can't recommend highly enough. Will be my 'go to' company for all future flights.
Brilliant as always.
Very good service, very helpful at the time of booking flights, then not intrusive but remained in contact and it was reassuring to have a personal contact in the event of anything going wrong. Would definitely recommend.
Nigel helped out in getting my seats booked when there with problems with the Qatar Airlines website -so thank you very much. Great customer service
Michelle as brilliant as ever
Flying to Kathmandu via Bangkok is quite a long route and involved a tedious stopover in a very boring airport. Good flight though. Oman Air is a better option but I left it too late
Brilliant as usual. Everything went to plan - and the round trip in question was not without its organisational challenges. Thank you, Jade, the service is reliable, helpful and always one step ahead.
So reassuring to know we can contact your office at any time and expect to receive good advice.
Everything worked out perfectly and will be booking with you again in the future.
Helpful as ever - good flights all stress free - many thanks
Amy got me home after my airline went bust
Really excellent service.
All your recommendations for the trip were spot on and met all our expectations.
Excellent service from Travis - yet again holiday as promised and all guides arrived on time with plenty of local knowledge.
Emirates large plane v. good with lots of seat room but crew not very attentive.
Very good administration and easy access to help if any problems
Thanks for sorting Australian visa. Cheers
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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