Warn clients that Aeroflot loses bags on transfers regularly. On the return my bag didn't make the transfer, so Business class means nothing. At Heathrow they told me I was lucky. During the summer 100 bags per flight was the norm.
The journey included transit via Beijing - this is not recommended if it involves changing terminals. In both directions it took more than 2 hours from leaving the incoming plane to reaching airside in the other terminal with endless queuing and bureaucracy and a 20 minute bus transfer in the real world.
We had problems on the return flight. Aircraft was unable to take off from Bishkek due to 'technical reasons'. Turkish did a good job with overnight accommodation but could have kept us better informed and looked after us better during the long wait
Wonderful trip from Ulaanbaatar, Mongolia to Manchester via Istanbul. Everything went according to plan and I was especially pleased to have had transportation going from and to the airport to a magnificent hotel. Many thanks to one and all especially to Noah!
Thank you very much for sorting flights - Korean so much better than rude, spitty, shovy Air China. Many thanks.
Hotel in Istanbul a distance from the airport on a noisy road but very clean with helpful staff.
Rocky was superb! He got me what I wanted...and was patient...
Flights were fine. Just a reminder of requirement for diabetic meal
Everything worked as scheduled. I would hire your services again and recommend you.