Your calls always answered within 5 rings.
We had a dreadful start, with a breakdown of Turkish Airlines (not your fault). But it would be good if you could assist us with a compensation claim for two seriously delayed flights.
Very helpful staff
Istanbul airport is a nightmare. They cannot cope with the traffic with our return flight waiting 75 minutes on the tarmac just to get a take-off slot. Recommend you advise clients to avoid lay-over there until they sort it out or at least allow for a 2 hour gap. One hour is just too tight (our luggage also missed the flight). Not your problem but think you should dissuade customers from Istanbul transfers for the time being.
Turkish Airlines good except for the late baggage which cost money which Rupert says he will get them to refund. I have posted your contact details on our holiday whatsapp group.
Thanks for staying late one evening to help us book our flights!
As ever, delighted with the DialAFlight service.
Thanks for ring a hassle free journey and helping to make my holiday a great experience.
You were fine, the airline wasn't! Turkish Airways arrived in Istanbul an hour late and they made no effort to help us catch the connecting flight. As a result we reached the gate just after it had closed and we had to spend a night in Istanbul.
I was especially impressed that when I had difficulty with online check-in and Trevor booked seats for us. The personal touch, and being able to speak to someone when there's a problem, will always make me choose DialAFlight over online booking. We have recommended you many times.
Vinnie came up trumps again as usual. Would recommend him in a heartbeat
As always, excellent service from DialAFlight. Amy was great, looked after us despite changes by the airline.
I felt very secure knowing that I was always being updated via friendly emails. The staff are brilliant and show consideration and initiative
Everything was perfect. Always feel confident when I book with DialAFlight. I would recommend them to anyone as they make your trip stress free.
Brilliant to talk and have everything booked with Danny. Great to have seats booked. All worked well. Would recommend Turkish Airlines - lovely to have a chef on board! Business Class on return was extra special.
Excellent service and attention and professionalism. Keep it up!