We missed our connecting flight from Beijing to Chengdu due to the rigorous security checks and long, long queues. It was a holiday weekend in China which made the airport in Beijing extremely busy. The 90 minute turn around that we had was not long enough and we only had hand luggage too! Got put on a flight two hours later but only after lots of hassle and more queues and having to go through security again. Need a longer turnaround time particularly if it’s a public holiday weekend.
Everything was great.
You always give a brilliant service
Cannot fault any aspect of the service, will use Dexter again for sure.
I deal with Lincoln who is always extremely polite, friendly and fantastically helpful. Really pleased with the customer service experience and have already recommended to others on several occasions.
Sally deserves an excellent bonus for her all round cheerfulness and efficiency.
Fantastic Holiday. Everyone was so helpful with the preparation, many thanks to Richard for all his help and advice. On holiday everything was wonderful, the guides and drivers were excellent. Also we had great support from the DialAFlight team while we were there successfully sorting out a problem with the flights. Thank you again
I was really very pleased with your service - especially with Marco. I had to contact him on numerous times as I was chopping and changing my arrangements. He always replied - on time - and in a very helpful and friendly way.
Great to be able to talk to the same person each time I rang. Hayley was very helpful at all times.
Fantastic service. I have used these guys a number of times and they have always delivered. It's nice to have someone to ask any questions
The experience with Dialaflight was a positive one & the guy that assisted us was very helpful giving us feedback on a regular basis.