020·7962·9933
We missed our connecting flight from Beijing to Chengdu due to the rigorous security checks and long, long queues. It was a holiday weekend in China which made the airport in Beijing extremely busy. The 90 minute turn around that we had was not long enough and we only had hand luggage too! Got put on a flight two hours later but only after lots of hassle and more queues and having to go through security again. Need a longer turnaround time particularly if it’s a public holiday weekend.
Everything was great.
You always give a brilliant service
Cannot fault any aspect of the service, will use Dexter again for sure.
I deal with Lincoln who is always extremely polite, friendly and fantastically helpful. Really pleased with the customer service experience and have already recommended to others on several occasions.
Sally deserves an excellent bonus for her all round cheerfulness and efficiency.
Fantastic Holiday. Everyone was so helpful with the preparation, many thanks to Richard for all his help and advice. On holiday everything was wonderful, the guides and drivers were excellent. Also we had great support from the DialAFlight team while we were there successfully sorting out a problem with the flights. Thank you again
I was really very pleased with your service - especially with Marco. I had to contact him on numerous times as I was chopping and changing my arrangements. He always replied - on time - and in a very helpful and friendly way.
Great to be able to talk to the same person each time I rang. Hayley was very helpful at all times.
Fantastic service. I have used these guys a number of times and they have always delivered. It's nice to have someone to ask any questions
The experience with Dialaflight was a positive one & the guy that assisted us was very helpful giving us feedback on a regular basis.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
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