Doug was great, patient and helpful. Really appreciated his phone call to wish us a happy holiday. Excellent customer service and support.
Very helpful and responsive
As usual brilliant customer service and could speak to a human....
Very happy with the whole experience. Would be happy to use DialAFlight in future
As ever the service from Matthew and the team was exemplary
Justin is the best!
Jake Chudasama is a top man
Ethan is so helpful - excellent service.
We have used you over the past 12 years and you have always been informative, helpful and understanding particularly Gino.
Roger was extremely helpful - and proactive, which is increasingly rare in service providers and much appreciated.
Quick response to enquiries and heads up about visa requirements
Tommy Ellis made my booking experience so easy
Frazer was excellent. He explained the process from start to finish. The flight was smooth with no issues. I am very, very grateful and impressed. I will definitely be using in the future.
Isaac is the best. He communicates and makes sure he explains everything in detail. Happy client
I keep using Sebastian because I get honest advice that I can depend on. His service has been excellent and he always gives me the best options.
Thank you for a good flight
Jackson was efficient and complied with all our flight requests. However British Airways failed to live up to their standards by omitting to ensure both of the passengers were placed on the Special Assistance register throughout our journey
Never used Rwanda Airways before but pleasantly surprised at how quickly l got to Harare. Very reasonable flights and short transit time.
Stafford Bever as usual was brilliant
Saf is so supportive and helpful. Even when I try to beat him on price…which is very rare! Have recommended to many
Very helpful, will use you again
Ethiopia Airways services were below my expectations. Would like to try another airline next time.
Have used DialAFlight for 7 years arranging our son's travels to school overseas. Our travel consultant advised us which airline took best care of unaccompanied minors and really came through for us in panic situations during the pandemic. Their customer service is second to none! Highly recommended!!
Julian dealt with our flight changes due to Kenya Airways pilots strike - seamlessly finding us an alternative to Harare with Ethiopian Airways
Check in and transfers for business class at Doha airport were very poor compared to other airports.
Excellent service. I hope passengers doing their own bookings realise they can’t do better than professionals like you.
It was a trip with many delays but thanks to Samuel's efficiency it was without added stress.