Based on 9542 reviews on Trustpilot
020·7962·9933
Reliable and friendly service as always
Thank you Adele for an amazing holiday. Leopard tours were exceptionally efficient and helpful and the places booked also exceeded expectations; we were treated like royalty at Acacia coffee lodge and couldn't recommend it more highly.
Always at the end of the phone to help and answer any queries especially in the recent taxing times
DialAFlight provided the best service from beginning to end. They were so supportive of my Mum throughout the whole journey. All employees we dealt with were able to give us efficient solutions and answers to any questions. We especially want to thank Teddy for his ongoing support
Excellent service at a very difficult time
Service is excellent without being pushy when trying to close a deal
Dale has been so helpful and looked after us very well!
Everything ran smoothly and to schedule. Perfectly planned and executed from original enquiry
Fabulous holiday, accommodation exceeded our expectations
Great advice on a difficult booking.
Excellent service, highly efficient
Great service, no issues at all
Cooper could not have been more helpful. It was our first time flying with a baby and he made sure our seats had a crib and made the whole experience a lot easier.
I have been dealing with DialAFlight for the last 20 years and you have always lived up to expectations. Efficient service and always there to sort out any problems with no fuss.
Though we had a problem on arrival at Kilimanjaro airport, it was promptly sorted out by Curtis Kriton and the money was refunded on our return.
Everything well organised except we didn’t get vegetarian meals on the flight as was told they were not informed! BA not great - will not be flying with them again
Within a week of returning from my trip, I booked another trip to leave in a fortnight
Lilly was great and really helped us plan and create a great holiday
Brilliant back up every step of the way. Thank you Lee
Service provided by rangers in Tanzania was excellent.
Everything was great except the Nakuru Lodge. It was very basic
Fantastic holiday, thanks Carter. Look forward to catching up with you again soon.
You were always there to answer my questions. Great support and reassurance. Would definitely use you again.
Not impressed by Air Kenya but they got us there and back ok
Flight cancelled at 8 hours notice and rerouted via Turkish Airlines which lead to our baggage arriving 5 days later. Not your problem though.
Efficient and helpful as ever
For connecting KLM flights hold luggage does not need to be collected between flights. Our stopover hotel was further from the airport than expected, would have preferred a hotel closer to the terminal.
Appreciated the pre-flight call.
Only minor hiccup was that I didn't get diabetic meals as requested, but that is a taste preference not a medical need, so no real issue.
The staff were very helpful and gave me useful suggestions which made my urgent and short trip run smoothly.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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