020·7962·9933
Service is excellent without being pushy when trying to close a deal
Dale has been so helpful and looked after us very well!
Everything ran smoothly and to schedule. Perfectly planned and executed from original enquiry
Fabulous holiday, accommodation exceeded our expectations
Great advice on a difficult booking.
Excellent service, highly efficient
Great service, no issues at all
Cooper could not have been more helpful. It was our first time flying with a baby and he made sure our seats had a crib and made the whole experience a lot easier.
I have been dealing with DialAFlight for the last 20 years and you have always lived up to expectations. Efficient service and always there to sort out any problems with no fuss.
Though we had a problem on arrival at Kilimanjaro airport, it was promptly sorted out by Curtis Kriton and the money was refunded on our return.
Everything well organised except we didn’t get vegetarian meals on the flight as was told they were not informed! BA not great - will not be flying with them again
Within a week of returning from my trip, I booked another trip to leave in a fortnight
Lilly was great and really helped us plan and create a great holiday
Brilliant back up every step of the way. Thank you Lee
Service provided by rangers in Tanzania was excellent.
Everything was great except the Nakuru Lodge. It was very basic
Fantastic holiday, thanks Carter. Look forward to catching up with you again soon.
You were always there to answer my questions. Great support and reassurance. Would definitely use you again.
Not impressed by Air Kenya but they got us there and back ok
Flight cancelled at 8 hours notice and rerouted via Turkish Airlines which lead to our baggage arriving 5 days later. Not your problem though.
Efficient and helpful as ever
For connecting KLM flights hold luggage does not need to be collected between flights. Our stopover hotel was further from the airport than expected, would have preferred a hotel closer to the terminal.
Appreciated the pre-flight call.
Only minor hiccup was that I didn't get diabetic meals as requested, but that is a taste preference not a medical need, so no real issue.
The staff were very helpful and gave me useful suggestions which made my urgent and short trip run smoothly.
Everyone I spoke to was very helpful and I would certainly use them again and recommend them to friends
Felt very confident with the service provided. Any queries were always answered immediately.
BA do not have a Club Lounge at Nairobi. I was not alerted to that when booking. If I had known I would not have flown BA.
Kelly from start to finish was patient and keen to find us what we wanted, and she delivered. Great service, thank you.
Oscar, always delivers. It is such a wonderful experience dealing with an agent that understands what's important and delivers exactly what is required.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
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