Your calls always answered within 5 rings.
I was bumped from my pre-booked aisle seat from Addis to Manchester into the most uncomfortable window seat ever. Not DialAFlight fault. Also diabetic meals were poorest on any flight
Keep up the good work
Thank you for looking after us
Dale was extremely helpful and friendly.
Connection on outward journey a bit hairy,
Thank Nicky for organising ihe flights for us again
Eve was brilliant. We have booked many flights with DialAFlight and always asked for the same travel consultant. She knows what I want when looking for a holiday. Absolutely brilliant customer service and support 24/7
We ‘touched down’ at Kilimanjaro - I thought it would be brief but it took two hours! A long journey
Everything went smoothly at all stages. Thanks to Nicky for organising our itinerary.
So disappointed and embarrassed with the condition of the arrival hall and baggage collection area at Edinburgh airport. Toilets were a disgrace and I will be complaining. All our connections were on time and baggage did not get lost! Thanks DialAFlight
A disappointment was that there was no business class lounge available to us at Zanzibar airport. KLM apparently doesn’t have a contract with the lounge and we would have had to pay to enter. No notification of this so 3 hrs waiting at the gate. Not acceptable on a business class ticket
Fantastic helpful team true to their word - when I called from abroad with a query they answered promptly and helped me
Roger was really informative and friendly checking I had sorted out my visa as well.
Fantastic customer service as always
As usual - professional friendly and exceedingly helpful
Philippa was brilliant
Ethan is so helpful - excellent service.
Harvey Edwards was excellent from start to finish.
Excellent service - kept in touch right until we got on the plane after a 2 year wait.
Matilda was brilliant
I wouldn’t use Fly Dubai again - limited seat space and had to pay for tv and snacks/drinks which I thought was poor on a long flight. Emirates were excellent.
Roger was fantastic - professional, friendly, efficient. He even called us a couple of days before we were due to fly to confirm that the flights were on schedule and we were good to go.
I have already recommended you to my friends and family.
Fantastic customer service as always
Great service as always
Brody was extremely helpful, answering all my numerous questions promptly and to my satisfaction.
Jacob was especially helpful in planning our flights
Yet another EXCELLENT journey arranged by DialAFlight to and from Tanzania. Thank you. I can't wait for the next one in 2020!
FlyDubai is not a pleasant experience - business class was like a poor premium economy
Always use DialAFlight. Very happy.