Your calls always answered within 5 rings.
Kylie and Kennedy dealt with our booking. They were both helpful and efficient. I was very impressed with the service and will be in contact soon to discuss options for our next family vacation.
Another fantastic trip organised by Kieran Greenfield at DialAFlight. Already planning the next one
Les is brilliant, very customer-focused and helpful...
Matthew and the team are first class in every respect
Thanks Nicole and Theo for your excellent service and making it a smooth trip
Great communication. Whole process was very smooth.
I tell all my friends about DialAFlight - for longhaul they are the best and Dennis takes the time to follow up on all bookings with a personal touch. No long waits for the phone to be picked up, always better rates than websites can offer and I can’t recommend them highly enough!
Excellent service and would recommend to anyone. Thank you Billy
Jerry always does a brilliant job for me
Great service
Sam was excellent and we would definitely return to book flights with him
The connecting flight time was too short as BA was 45 mins delayed on take off ! Collecting suitcase at Joburg took 40 mins leaving a very tight time scale to go through security and check in so had to push in front of queue to get to flight before gate closed. Although this wasn’t your problem it was still a stressful 30 mins to get to plane on time through no fault of yours or mine
We appreciated your help, however we will do everything to avoid flying with BA ever again. Their cost relative to performance is expensive in comparison with other airlines. In addition their service is also poor.
BA outbound flight was on old aircraft - no centre toilets, door broken, no headphones plug broken, no blankets. Not your fault but a different experience coming back on a newer aircraft with more room
Sadie is so helpful - every mistake I make she comes to the rescue. Brilliant
Thank you so much for a very enjoyable experience. I was impressed with the professionalism and care by the staff. I would highly recommend DialAFlight.
Tommy is great, although I didn’t get a chance to call him back when he left a voicemail checking I was all sorted and ready to go. I always recommend DialAFlight to everyone I know. Staff are always so helpful and friendly.
Thank you very much indeed for a hugely successful holiday. All DialAFlight arrangements were brilliantly executed. We are very grateful.
Johannesburg airport shambolic but not your fault
Overall very pleased with your offering. Nice to talk to a real person and know that what was agreed will be dealt with promptly
Very well organised holiday.
Harriet Hall is very professional and highly knowledgeable. She pays close attention to her customers and makes them feel valued. She is friendly and welcoming and responds immediately to emails.
DialAFlight's professionalism and service inspires us to continue using its services. Many thanks!
Excellent service from Bruce!
The only complaint for me was that it was a very old, tired BA plane! Otherwise all good.
Liam and the team were fabulous. Thank heavens for DialAFlight!
As always, brilliant service by Zoe and her team. Everything went smoothly. Many thanks once again.
Thanks to Dominic
Had a delay receiving our luggage on arrival at Heathrow. They could not open the the luggage doors on the aircraft so we waited an hour before the luggage came through.
Once again excellent organising from Samuel at DialAFlight. Thoughtful and mighty helpful. Can't thank him enough