Your calls always answered within 5 rings.
As always, helpful and professional, a joy of a company to deal with!
Great service - we have problems with the flight and lost baggage but that is a BA issue not DialAFlight
Superb customer service consistently from Donovan, and in his absence, Manny
Very helpful and good communication
Great service throughout - thanks Dennis Holland
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Really good communication from arranging the trip to completion
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
Ashley and Eric are amazing!
Hope booked the most amazing trip to South Africa for me. She was kind and very helpful with the short time we had for our holidsy. The places she chose for us to stay were magic and I'm just thrilled with the whole experience. Especially the safari. I will be using DialAFlight for future holidays
Flights were always comfortable and on time.
Thanks to Philippa everything worked out perfectly. I don’t know what I’d do without her.
Arthur was a real help - hope all staff are as helpful as he was
Very helpful when I had to make changes to my flight
In South Africa the electronic tags are not being used at toll plazas for the fee. Although it says that credit cards are accepted they will only accept those issued by South African banks and consequently the only option is to pay toll fees with cash
Have dealt with you for some years now and never been let down.
Please take over Border Control at Manchester Airport!
Both Sally and Annabelle were excellent and prompt when queries needed to be answered
As always with DialAFlight. Brilliant service and follow up. Saf and his team are first class
Everything excellent as always. Will use you again
Dexter, all perfect. Many thanks. We will be back!
Another fantastic trip organised by Kieran Greenfield at DialAFlight. Already planning the next one
Matthew and the team are first class in every respect
Thanks Nicole and Theo for your excellent service and making it a smooth trip
Excellent service and would recommend to anyone. Thank you Billy
Jerry always does a brilliant job for me
Great service
Sam was excellent and we would definitely return to book flights with him
We appreciated your help, however we will do everything to avoid flying with BA ever again. Their cost relative to performance is expensive in comparison with other airlines. In addition their service is also poor.