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What 337 of our customers thought of Nairobi...
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All very good
Caroline LindstromVisited Nairobi | Posted on 17 May
Everything went as planed. As an elderly passenger this was much appreciated
Elaine WattsVisited Nairobi | Posted on 07 May
All went well - with free upgrade!
Jan Jelle VangijnVisited Nairobi | Posted on 02 May
No complaints - wonderful holiday - all flights on time - good food
Chandrika ChauhanVisited Nairobi | Posted on 11 Apr
All went well
Alan WoodsVisited Nairobi | Posted on 24 Mar | Stayed at Jupiter Guest Resort Parklands
Jack Sulliman did an outstanding job!
Nigel Hadden-PatonVisited Nairobi | Posted on 24 Mar
Great customer service
Lennox ChomeVisited Nairobi | Posted on 22 Mar
All beautifully organised by Kylie, as usual.
Christopher ProffittVisited Nairobi | Posted on 20 Mar | Stayed at Red Buffalo House Hotel
I always receive excellent service. Have recommended
Carole Byam-CookVisited Nairobi | Posted on 12 Mar | Stayed at Nairobi Kitale Hotel
Excellent support from Amelia as always.
Dave ShortenVisited Nairobi | Posted on 07 Mar
Everything went as planned. All assistance at the airports was excellent. I would request this always in future. The Club seat/bed was wonderful.
Marguerite WoodVisited Nairobi | Posted on 02 Mar | Stayed at Four Points by Sheraton Nairobi Airport
Thanks once again for your excellent service. I will be back
Bridget KingVisited Nairobi | Posted on 26 Feb
Everything was perfect.
John ConnorVisited Nairobi | Posted on 21 Feb
The trip was well planned and coordinated by Owen as some of the party flew from Manchester and the rest from Heathrow. We have used DialAFlight for a number of years
Sylvia ConnorVisited Nairobi | Posted on 21 Feb
Owen is fantastic. Really helpful, communicates well and finds solutions to any issues. We've booked DialAFlight for years now and would recommend the great customer service.
Helen ConnorVisited Nairobi | Posted on 21 Feb
All worked brilliantly - even managed to download my boarding pass.
Sarah BaggeVisited Nairobi | Posted on 12 Feb
Kenya Airways entertainment system a joke. Boarding in Nairobi chaotic as not regulated properly unlike BA so will factor this in who I fly with on my next trip!
Anthony SladeVisited Nairobi | Posted on 20 Jan
Zoe could not have been more helpful with all our queries. We always recommend her to our friends
Jill RobinsonVisited Nairobi | Posted on 13 Jan | Stayed at Fairmont Mount Kenya Safari Club
Everything went to plan
Neil BoweryVisited Nairobi | Posted on 11 Jan
Callum was very professional and helpful
Kara DempseyVisited Nairobi | Posted on 04 Jan | Stayed at Villa Rosa Kempinski Nairobi
Trying to follow up on lost luggage and compensation from Egypt Air - any ideas?
Anthony RobertsVisited Nairobi | Posted on 11 Dec
Our outward flight was delayed due to high wind, however we were rushed onto the connecting flight by EgyptAir. Unfortunately our bags did not accompany us and due to the slowness or possibly incompetence of G4S we did not get them until nearly the end of our trip - 11 days later. We shall be taking this up with EgyptAir and G4S.
David HowesVisited Nairobi | Posted on 11 Dec
I think DialAFlight is doing a good job under the circumstances. I really wanted to change end dates but KLM 'full bookings'made it impossibly expensive due to 'full bookings'. Neither the short flight nor the long flight were fully booked.
Jane AllenVisited Nairobi | Posted on 28 Nov
All went smoothly and on time. Now looking forward to upcoming next trip
Elaine WattsVisited Nairobi | Posted on 20 Nov
The only issue, out of your control, was my husband was not allowed as my guest in the BA lounge at NBO. Had to pay. I was told he would be allowed. A minor issue
Gillian ParkerVisited Nairobi | Posted on 19 Nov
Pete is always brilliant
Suzanna EverardVisited Nairobi | Posted on 14 Nov
Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.
Peter MordauntVisited Nairobi | Posted on 13 Nov
We’ll do it again.
David WrightVisited Nairobi | Posted on 04 Nov
Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
Karen WagnerVisited Nairobi | Posted on 28 Oct | Stayed at Baobab Beach Resort & Spa
I would like to thank Gary Patel for arranging another fantastic trip.
Guy DarbyVisited Nairobi | Posted on 20 Oct
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