Based on 8888 reviews on Trustpilot
020·7962·9933
Robert was absolutely excellent, not fazed even when we emailed him from the Maasai Mara!
Very good customer service. I will definitely use again
I've been a loyal customer for some time and the service I have received from Luke is exceptional. My cousin who booked recently on my recommendation was amazed with the level of professionalism combined with efficiency so Luke you've won another loyal customer. Several more are on the way!
I like the service you gave us
Gary was very helpful and kept me up to date with my travel changes and Covid rules when returning to UK. Very pleased and impressed with general performance.
Super efficient, friendly service. Seamless despite last minute changes due to Covid tests and visa hold ups. Awesome, highly recommended
They are professional and always very helpful and they keep updating the travel if there are any changes. Looking forward to booking my holiday
Very professional
Annabelle was great. Many thanks.
Everyone at DAF always so helpful especially Sonny.
Always before I have had 2 cases of 23kg permitted. This time it was only one. A higher ticket price might be better if it includes another case. Your staff are always most courteous and efficient
The whole booking process, endless advice and reassurance from Annabelle, the actual safari itinerary and company were all fantastic. The safari guide was 100% amazing, lovely man very informative great driver in some pretty tricky driving conditions, the accommodation and food provided was faultless. Only complaint is that it went too quickly and we wished we had booked more time at Mombasa. Truly awesome memories and 110% would recommend DialAFlight
Your service was OK but I would prefer another airline when I travel next time
Fair and honest. I have much confidence in this company and will continue to use them
Everyone is always helpful
Good experience and very professional - well done
Cooper always provides an excellent service with honest advice and prompt responses. Thanks.
Very professional and efficient with updating details of travelling
Very helpful especially with phoning to check everything was in order beforehand.
I would thank Claire who we have also dealt with on previous holidays for her helpfulness in finding the right holiday and her efficiency in dealing with all matters in relation to our booking.
Very good service from beginning to end - will use the company again
An excellent service! Particularly thankful that you had made seat selections for us and ordered children’s meals. We were very well looked after.
I will always use your services as long as you remain competitive
So pleased from start to finish with the incredible service from DialAFlight. Definitely will be using your services again soon. Thank you!
Everything went very smoothly.
You are a great team
Zane gave an exemplary service from start to finish. Made everything simple to understand. Will definitely use again.
All good. Impressed with BA
So helpful, will always use them from now!
Great....thanks SO much; - couldn't ask for more.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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