Your calls always answered within 5 rings.
Excellent service from Shane and all at DialAFlight. I only ever use them as they are highly reliable, efficient, kind, go over and beyond to assist in all your travels
As ever the service was fantastic. One issue was although we were assured that our luggage would be automatically transferred from our Heathrow to Nairobi flight onto our Mombasa flight it was not. This meant that the hour and a half between the 2 flights was not enough time to pass through customs, collect out baggage and get to the domestic terminal and we missed our onward flight. it was no problem in the end as we were transferred onto the next flight. However, a lot of stress could have been avoided by booking the next flight and not trying to make the first flight.
Matthew and his team are brilliant. Can’t recommend highly enough. Well done
Superb service all round. Efficient, friendly and a pleasure to deal with.
As usual Joey and team were excellent and highly recommended
Customer service before and after is top class, highly recommend this company. Will definitely book with DialAFlight again.
Keep up the great service - always recommending you when an opportunity arises
Excellent service as usual. Wouldn’t go anywhere else!
Everything went smoothly at all stages. Thanks to Nicky for organising our itinerary.
Everything went as planned. Thank you again
Next time please offer us different classes for Kenya Airways
We’re really happy with the service Josh provides and the suggestions he makes. 10 out of 10.
Perfectly planned as always. Thank you Michelle
Excellent customer service
We’ll keep coming back!
Excellent all round service. Well done Matthew
Very satisfied
As always DialAFlight gave me exceptional service. I have been using them for 20 odd years and service has been spot on every time. Conrad is fantastic and the fact that the phone is always answered almost instantly by a human is a dream!
Jamie was brilliant!
Brilliant as usual
Perhaps highlight requirement on entry to Kenya for proof of Covid vaccs. It's in your small print, I know, but could be made clearer.
Another successful trip ... this time 9 weeks in Mombasa Kenya. Jerry Bushnell is an excellent travel agent, and is always ready to help. I had cause to contact him while I was in Mombasa and received a very prompt response to my query. I only use Dial a Flight for my travel arranements...no need to go anywhere else
I am always recommending you to my friends and clients too. You have never let me down and it is so good to be able to speak to someone if there are problems - not just online where there is no help
Brilliant, always recommend to others.
Joey and Marco were very professional - all at DialAFlight work as a team.
Amy was very helpful - thank you
Flights perfect but airports a shambles. Warn customers they may have very long waits for security and luggage. Our luggage got left at Schiphol but we should receive it within the next 48 hours! Your service was excellent.
Excellent customer service from beginning to end
As always great service thanks to Shane and all those at DialAFlight
Excellent