Your calls always answered within 5 rings.
Had a great experience, thank you Bradley!
Erin, Emily and the wholeteam helped in every way possible. Very grateful.
All perfect, thank you
Have used DialAFlight for over 20 years. I have always had excellent customer service and would never use anyone else. I recommend them to everybody
Matthew and his team always go above and beyond.
Kenya Airways is a declining airline. Poor service on the way back.
A good trip. However KQ took off late so missed onward connection to Mombasa. Next flight full. About as reliable as GWR also one hour late at Truro.
Really enjoyed Kenya as well as trip to South Africa. Thanks for changing my return flight as requested - always kind and efficient.
I was surprised that the outgoing plane was not the Dreamliner but a Boeing 300. The delay of almost 3 hours on the return flight from Nairobi was irritating but not your fault.
You got me to Mombasa so efficiently. I got to spend a week in ICU with my sister. She may not make it home but thank you from the bottom of my heart.
Thank you for your good customer care and service
Thank you so much DialAFlight. You've been fantastic as always.
Thanks to Shelley, as ever!
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Excellent service from Shane and all at DialAFlight. I only ever use them as they are highly reliable, efficient, kind, go over and beyond to assist in all your travels
As ever the service was fantastic. One issue was although we were assured that our luggage would be automatically transferred from our Heathrow to Nairobi flight onto our Mombasa flight it was not. This meant that the hour and a half between the 2 flights was not enough time to pass through customs, collect out baggage and get to the domestic terminal and we missed our onward flight. it was no problem in the end as we were transferred onto the next flight. However, a lot of stress could have been avoided by booking the next flight and not trying to make the first flight.
Matthew and his team are brilliant. Can’t recommend highly enough. Well done
Superb service all round. Efficient, friendly and a pleasure to deal with.
As usual Joey and team were excellent and highly recommended
Customer service before and after is top class, highly recommend this company. Will definitely book with DialAFlight again.
Keep up the great service - always recommending you when an opportunity arises
Excellent service as usual. Wouldn’t go anywhere else!
I always get a good deal and first class service from Finn who is my 'go to' guy.
Extremely pleased with Hunter who went out of his way to help organise the trip. We had a lovely holiday and my disabled husband was looked after well by everyone. l hope to go again to Kenya and will be going with DialAFlight
Everything went as planned. Thank you again
Very happy with service. I was lucky to get an upgrade having been the last to check in.
Next time please offer us different classes for Kenya Airways
We’re really happy with the service Josh provides and the suggestions he makes. 10 out of 10.
Perfectly planned as always. Thank you Michelle
Excellent customer service