Based on 8959 reviews on Trustpilot
020·7962·9933
Great service thanks. We'll be booking again
Oli and your team, you are doing a good job. Keep it up. I have told my friends you are the best for travel
Shelley and colleagues always pro-active when COVID threatened to derail holiday. Fortunately all worked out well in the end!
I always revert back to DialAflight because you give me a wide range of options.
Everything went well and changing my flight was handled very quickly. As a long term customer l would recommend you to my friends and family.
Shelley and team are always brilliantly efficient and helpful. Thank you so very much
Gary resolved any issues I had. Particularly as I had booked my ticket as a less-abled traveller.
Could not do enough for me - excellent customer service. Highly recommend.
Robert was absolutely excellent, not fazed even when we emailed him from the Maasai Mara!
Very good customer service. I will definitely use again
I've been a loyal customer for some time and the service I have received from Luke is exceptional. My cousin who booked recently on my recommendation was amazed with the level of professionalism combined with efficiency so Luke you've won another loyal customer. Several more are on the way!
I like the service you gave us
Gary was very helpful and kept me up to date with my travel changes and Covid rules when returning to UK. Very pleased and impressed with general performance.
Super efficient, friendly service. Seamless despite last minute changes due to Covid tests and visa hold ups. Awesome, highly recommended
They are professional and always very helpful and they keep updating the travel if there are any changes. Looking forward to booking my holiday
Very professional
My trip was great and if I had any problems your team sorted it out with no hesitation, thank you again
Have found support from team (including out of hours service) excellent
Annabelle was great. Many thanks.
Excellent as always. Will be in touch again for next year's jollies
Everyone at DAF always so helpful especially Sonny.
Always before I have had 2 cases of 23kg permitted. This time it was only one. A higher ticket price might be better if it includes another case. Your staff are always most courteous and efficient
I have booked through DialAFlight for around 13 years and have always found the travel managers to be helpful and efficient.
I would highly recommend DialAFlight, we have used DialAFlight for many years now. Tristan our travel manager is straight talking and very helpful.
Been using Conrad for many, many years and always excellent service from him and his colleagues. I would and do highly recommend!
Very helpful as usual.
I had to cancel my original flight to Kenya due to a technical fault on the plane and stormy weather. I was most impressed by the assistance given by your staff member, Justin Beauridge, who sorted out all the problems and arranged cancellations and re-bookings very speedily - most excellent and sympathetic service- thank you Justin!
Everything went completely as planned. Robert was excellent every step of the way and managed to sort all questions and queries that I had. Will definitely be using DailAFlight again and will be recommending them to all family and friends.
The whole booking process, endless advice and reassurance from Annabelle, the actual safari itinerary and company were all fantastic. The safari guide was 100% amazing, lovely man very informative great driver in some pretty tricky driving conditions, the accommodation and food provided was faultless. Only complaint is that it went too quickly and we wished we had booked more time at Mombasa. Truly awesome memories and 110% would recommend DialAFlight
Your service was OK but I would prefer another airline when I travel next time
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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