Robert was absolutely excellent, not fazed even when we emailed him from the Maasai Mara!
The hotel was undergoing building works which meant loud noise right by the pool. Otherwise a lovely time had. Thank you very much
You all have the same calm, helpful attitude whoever I speak to. Thank you for all your patience
Cameron was a great help
Do please continue to emphasise to travellers to carefully review COVID requirements before travelling. A number of folks were barred from boarding and so missed their flights because they had not filled out their passenger locator forms or booked their day 2 tests!
We altered our booking twice to extend our long awaited trip. Jerry as always was fabulous.
Courteous and friendly staff made things work better. Just continue to do what you do best.
A very satisfied customer
Service was good throughout.
Very good customer service. I will definitely use again
A trouble free way of booking a holiday. Worst problem dealing with Covid tests and relevant paperwork which is stressful
Many thanks foe the just concluded holidays to Zimbabwe & South Africa. We wouldn't have done it without Isaac and your team.
I've been a loyal customer for some time and the service I have received from Luke is exceptional. My cousin who booked recently on my recommendation was amazed with the level of professionalism combined with efficiency so Luke you've won another loyal customer. Several more are on the way!
Well informed pre-travel expectations were well explained otherwise it would have been a nightmare to be turned back at the airport for failure to complete all forms
Complaints and querries well covered
Samuel has yet again made my holidays stress free - he communicated well, kept me informed and answered any questions. It's because of his honesty, reliability and professionalism that I book with you.
We can’t thank you enough for the excellence of your service, your availability, willingness to check out possible changes due to Covid and overall professional high level of efficiency. The way staff cover for each other is brilliant.
I like the way you communicate with me all the way
It was tricky working my flights around covid and Aidan was so helpful.
The hotel, which was my choice, was the worst. Just a heads up for future client bookings
William is awesome.
Excellent service and help as usual. Will definitely recommend.
Thank you for your amazing service Jordan over many years. Your patience has to be recognised. I was so worried about flying but you put my mind at ease. It was good that I travelled to South Africa - with all the unrest at the moment.
I would not have managed without Roy and thank him very much for all he did to get me there and back!
Isla and her team are amazing. I recommend them to everyone. Thanks again for such a professional service
Thank you once again Isaac. Everything went very well and as usual your care was appreciated.
Very friendly and efficient. Helped with a change of date and gave loads of additional information. Can’t thank them enough
Good customer service
Excellent service was specific to my travel manager.
DialAFlight have changed our return flights three times most helpfully and efficiently. They have been extremely responsible to the extent of contacting a family member for us. Absolutely exemplary.100%.