Your calls always answered within 5 rings.
Can't fault the service - well done
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Perfect trip - well planned and just as described.
Gino was excellent as always
Superb, just superb!
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Lee went above and beyond organising our trip and following all details through before we set off. Thanks for everything
Always excellent customer service
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Great organisation for a great holiday and a very reassuring support presence in the background in case anything went wrong. Thank you
Excellent speedy service as always. Available when needed.
We almost missed our connections between Singapore and Amsterdam to get the Humberside flight! And this time our luggage was delayed both outbound and inbound.
Mason made our trip so easy - he is so helpful.
Hotels and flights selected by Gary all worked out perfectly. Thanks for your help.
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Been using you for years and have recommended you to lots of people. Always deal with Oliver and will be booking my next flights shortly.
Billy has exceeded our expectations.
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No worries and stress free booking - highly recommend
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Superb, personal approach - clear information throughout and a seamless service.
Thank you - all good as usual
This trip was amazing, thank you so much Manny. It was above all expectations.
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
Freddie was an amazing advisor and delivered everything we asked for. I would definitely book with him again.
incredible service as always. Thank you Dexter
As always, great service from Amy et al
Built on a stunningly beautiful bay with crystal clear Mediterranean waters stretching as far as the eye can see, the five-star Hillside Beach Club takes attention to detail to new heights.
The much-loved 20-year-old Turkish property has an impressive 60 per cent return rate, with many visitors checking in each and every year.
It's perhaps unsurprising then that a recruitment drive for a Chief Instagram Officer inspired more than 70,000 applicants to send in picturesque snaps.
The high-tech hotel even has an app for spa, water sports or yoga reservations (as well as a daily newsletter for the not-so-tech savvy) and one for ordering supplies on the beach.
Every luxury cushioned sun lounger comes with a waiter call button.
With 750 rooms high above the sea, the hotel has breathtaking views across a beautiful bay, but their almost obsessive attention is their true speciality.
My companion was my shrewd fashion buyer friend - also with a close eye to detail. And we're already planning our return.
Not just because the air-conditioned, wi-fi enabled one-hour transfer came complete with chilled water and mints. That was simply the first of many brilliant touches to come.
A recent Yoga convert, I loved that there was yoga first thing in the morning on the Silent Beach and in the evening on a shaded balcony.
There were many places to relax in the sun - one big pool, three beaches and two floating jetties. The Silent Beach (no mobile phones or children) was the utmost in tranquility.
Nestled next to the Nature Spa, therapists walk the beach handing out ginger tea and firm shoulder massages.
Serenity Beach, a short boat ride away, is adults only too. The boats leave every 15 minutes and a simple lunch of barbecued lamb or chicken kebabs with salad awaits.
For those seeking an action-packed break, there's windsurfing and diving - as well as coaching for kids as young as eight. There are snorkelling tours, night diving, sailing courses and guided catamaran tours, water-skiing and wakeboarding.
For days out, there's an eight-island boat tour and romantic sunset cruise. Add to that hiking, trekking and mountain biking, an off-road jeep safari and a cultural tour to ancient ruins and there's little chance you'll be bored. Shuttle buses take guests to downtown Fethiye, 10 minutes away.
The food at Hillside offers some-thing for everyone and your main challenge is how to avoid putting on weight in one of three restaurants.
International cuisines bustle with delicious traditional Turkish fare at the main buffet. Don't miss the Borek; fat filo pastry cigars filled with soft cheese, lemon and herbs. The humus, tzatziki and traditional Turkish salads are also a delight.
Cherries were everywhere with guests encouraged to help themselves to huge handfuls.
A Turkish night in the buffet was packed to the rafters with the best shish, kofte, chicken and lamb kebabs you've ever tasted. Outside stalls recreated a bustling Turkish bazaar, selling woven rugs and jewellery.
At Beach Bar, we enjoyed a candle-lit Italian feast of a set menu right on the beach watching an incredible sunset while we ate starters of anti-pasti, gazpacho, burrata, bruschetta, sun dried tomatoes, Italian cheeses and carpaccio and a second course of clams, jumbo prawns and courgette fritters.
Unable to pack in the main course of lobster, we did force ourselves to enjoy as much tasty Italian ice cream as we could manage. We even spotted a shoal of flying fish while we ate.
Dinner at adults-only Pasha is right on the seafront and offers another exceptional set menu of freshly-baked herb bread, Turkish salads, calamari, jumbo prawns, octopus, and seabass.
For dessert we tried a little chocolate fondant, creamy goats milk ice-cream and Turkish pumpkin terrine.
Every day at around 4.30pm chefs wheel out Turkish bagels, cakes and cheeses to be enjoyed with traditional Turkish tea.
You can take your pick from one of two on-site spas, the luxurious metropolitan Sanda Spa offering traditional Turkish hammam, a Jacuzzi, sauna and Elemis treatments, or the Sanda Nature Spa, high in the hills surrounded by pine trees and waterfalls.
I went for a deeply relaxing Lemon and Honey facial and I came away feeling the most stress free I have in years.
My guest had the Balinese Boreh – a warming aromatic traditional body scrub made from herbs and spices – which she gave equally rave reviews.
Safe to say we didn't manage too much conversation that afternoon as we snoozed and read the day away on the Silent Beach in a state of absolute relaxed bliss.
First published in the Mail Online - February 2016
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