23 May 2015

 
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DialAFlight

Flights to
USA

 
 
 
 
 
Feedback from clients arriving home recently

What our customers are saying…

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Still don't like BA. Food was poor in choices and taste.

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Flew to Kansas City

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Gary was a great help, as always.

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Flew to New York

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Kenny was a nice guy. He rang and wished us farewell before our trip and we'll be booking again very soon

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Flew to Las Vegas

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It was a nice touch that Monica contacted me prior to my holiday. Everything worked out perfectly

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Flew to Detroit

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Recommended hotel was excellent.

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Flew to Washington

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Great trip booked though Nicky. Have recommended DialAFlight to lots of people.

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Flew to Orlando

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Sadie was wonderful. Both helpful and friendly. Thanks!

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Flew to Charlotte

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My wife says the flight went without a hitch. She reckons that AA would fare better with customers if soft drinks were offered more often to passengers during the flight instead of just one round after dinner.

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Flew to Dallas

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We were advised that we could pay the price to get a better seat before the 24 hour check-in. We did this on the way back and by adding a small amount we were able to get longer legroom in economy.

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Flew to San Francisco

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We had a major issue with a passenger's middle name logged on as her last name . Passport and ticket didn't match! We checked online at check in and all seemed correct but it didn't correlate with the Virgin system.

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Flew to Las Vegas

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Very well organised and happy with everything! Thanks

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Flew to Las Vegas

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Used DialAFlight for several trips - always delivers fast, friendl,y service. Highly recommended.

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Flew to Baltimore

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Always use you for my Business Class flights as the customer service is always to a high standard. Even when I keep changing things!

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Flew to Chicago

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Scott was extremely helpful when we booked the flights and he has been supportive right up until our departure. The flight and service from Virgin was very good.

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Flew to Las Vegas

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Grant makes everything so easy.

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Flew to Orlando

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Regular emails kept me updated and helped me to check in on line for the first time. Oh, and change my seat. Thank you

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Flew to Miami

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Always incredibly helpful and competitive service. Wouldn't book with anyone else.

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Flew to New York

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Will definitely use you guys again

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Flew to Maui Island

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Great deal, excellent service, instructions detailed and easy to understand. Customer care was very good, everything went exactly as planned, delighted with our trip with this company

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Flew to Nashville

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This is the second time we have booked through Pauline. She is fantastic and I will definitely be contacting her to help arrange our trip next year. She sources the best deals and prices and offers a variety of options. She is always there if I have any questions and even called the day before we left to check we were all OK and set for our trip. Fantastic customer service.

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Flew to New York

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Avis a bit chaotic. Couldn't find booking. Had to check in twice - in Car Rental then in multi-storey. Took forever! DialAFlight excellent as usual.

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Flew to Tampa

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Our travel manager Cody was excellent, really helpful in sorting out lots of changes and last minute issues. His customer service was exemplary!

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Flew to Washington

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There were some issues with the booking but these were all dealt with promptly

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Flew to Los Angeles

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The team are excellent - just keep doing what you're doing

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Flew to Miami

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Everything worked out fine. This is the second time that we have used DialAFlight and would certainly use your services again. Many thanks

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Flew to New York

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Brooke was fantastic organising our trip - as she always is!

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Flew to Chicago

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Ben was wonderful. His customer service is legendary.

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Flew to Wichita

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If only you could persuade BA to have seat choices and check in earlier than 24 hours before departure!

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Flew to Dallas

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I was rather dubious about contacting a company I hadn't heard of. Looked at some reviews on line which all seemed fine so took the plunge. Basically I had been looking for direct flights to the United States from Scotland for weeks. Your rep Logan was brilliant and had me sorted out within 5 minutes. Thank you so much. Logan was brilliant and so were all the other staff I spoke to.

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Flew to Philadelphia

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I liaised with Chloe when arranging my trip to the USA. She was extremely polite and helpful in every way. She made sure I understood what was required and was able to answer any queries and repeated questions without making me feel that I was being a nuisance. I also spoke to other members of the team who were also very helpful. I will recommend the service to friends and colleagues.

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Flew to Pittsburgh

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See next 30 of 5488 comments
 
 
Feedback from clients arriving home recently
 

Where in USA: Travel articles and video interviews

 
 

What makes USA special? 5 reasons to visit

1. It's American. Space shuttles, Central Park, Mickey Mouse, Stetsons, the Hollywood sign, hamburgers, Hawaii Five 0. Dream the American Dream and discover there's no end to its world famous icons. Book flights to the USA and have a nice day!  2. It's super-sized. Put everything on Vegas. Eat a Texan steak. Club past dawn in the Big Apple. America lives life large. Be sure to get your slice. Ask us to help you plan any one of thousands of larger than life adventures, from road trips up Route 66 to hiking the Grand Canyon.   3. It's shopping mad. Make your USA trip pay for itself - without going to Caesars Palace! Gatecrash the land of the consumer and help yourself to their discounts and mega-sales. You'll get service with a smile plus cut-price bargains on everything from Levis to iPads.   4. It's wild. Are you a cowboy? Or a mountain girl? America has an abundance of wild frontiers. Go skiing in the Rockies, golfing in the deserts or ranching in Colorado. Explore Yosemite, sail the Keys or put a coat on in Alaska. If you can imagine it, the USA can do it.   5. It's easy. We're the USA flight experts. We can help you get to any destination in the United States. Fly directly to Orlando, New York, Chicago or Las Vegas from London, Manchester or other UK airports. We can even sort out your internal flights too.      
By Kathy McLeman
 
 
 
 
 
0844·811·4444
 
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