Your calls always answered within 5 rings.
Your customer service is excellent. Nicky really helped with organising our flights and whole package. .
I couldn’t have done this more than excellent Dubai vacation without your help. Ryan was so patient in helping organise a party of 20 including 2 babies. The rest of the DialAFlight team were superb in giving support when Ryan and his team weren’t around. Thank you ALL so much
Simply the best.
First class yet again!
Everything went smoothly and efficiently and the whole holiday experience was first class.
It all worked perfectly. Thanks
Always use you for my flights now and thoroughly recommend you to others. Can always rely on good prices and excellent communication.
As always Darren Mosley was brilliant.
Excellent service - when I arrived at the hotel I was booked into a smoking floor and they were really efficient at changing me over to a non smoking floor. The rooms were spacious and we were located within walking distance of the Dubai World Trade Centre. The food was excellent and an overall very comfortable stay and brilliant service from Leo
Another amazing experience by DialAFlight. Thank you to Tristan. Great job
We had an amazing holiday!
Five stars, thank you
Sadie and the team at DialAFlight do everything! There is always a friendly someone there to answer any questions. I'm so impressed with their efficiency and communication.
Everything ran smoothly as always. Great service. Will be back again soon to book our next adventure.
Really good experience until I didn't get the call I was promised, a week before departing. I had questions that I wanted answers to. Other than that, a really good service and I would use again
Sean Furnival was excellent at understanding and matching our needs to the holiday plan.
Outstanding service from Brody, as always, resulting in a wonderful holiday. Thank you
Another brilliant trip organised by Callum
All good. Five stars
Thank you so much Harry for a wonderful holiday. Last year we stayed in room number 11420 and we asked if you could get us back in that room. But you did better and got us in room 22410 top floor - thank you!
Ray listened to my requirements for hotel and location, he was prompt with getting back to me, even checking some of my enquiries whilst I was on the phone. He was super fast and super thorough. Also knowledgeable about the area and recommended other hotels. We got a great rate too.
Our trip went very smoothly from start to finish. Excellent communication throughout from very personable staff (especially Oscar). Would definitely recommend and use again.
As always Thomas found us just what we wanted - great holiday in Dubai
Many thanks to Natasha Hawkins who gave us brilliant advice and followed though on our holiday in Dubai. We had a wonderful time and will certainly recommend your excellent and friendly service
Orlando and his team were exemplary
Katie Wallis was fantastic. She found us the best deal, changed our flights to accommodate our baby's sleep routine and kept us updated with any changes. We didn't have to do a thing. Would definitely recommend and would use her again.
We will definitely go back to Dubai and book with you
Excellent service from Reggie - very helpful and put himself out for us.
We had an absolutely fantastic holiday in Dubai, all thanks to Ian at DialAFlight. Every time we book with him, he ensures we get exactly what we’re looking for, from flights to accommodation. He is incredibly helpful, attentive and always goes above and beyond to make sure everything runs smoothly. We’ve recommended him to friends and family because he never lets us down. If you're looking for a reliable and knowledgeable travel agent, Ian is the one to call!
Five stars for service
The Pearl of the Atlantic, the island of eternal spring, a veritable Eden - these are all ways that Maderia has been described since its accidental discovery by some lost Portuguese sailors in the 13th century.
But there's one thing that keeps getting overlooked in the breathless reviews of this stunning island with its undeniably impressive flora and its jaw-dropping scenery of volcanic rims and craggy cliffs…Madeira is FUN.
The archipelago has a reputation as being a destination for the older traveller. The traveller who enjoys long walks, and beautiful scenery - and it retains this reputation with good reason.
Madeira's breathtaking gardens and walks along the levadas – trails beside disused mini-canals - will make anyone feel like they've escaped the stresses and strains of modern life.
But the island is also so much more than this...it’s a destination for families wanting to get away from it all, loved-up couples seeking solitude and girls' weekends of sunshine, spa treatments and evening cocktails.
It’s into this final category that we two intrepid travellers, myself and my friend Nicola, fell as we headed south from drizzly London.
Stunning scenery, lazy sun-filled days and long nights in the best restaurants and bars; this is the Madeira that we discovered during a whistle-stop break.
We had only a long weekend to explore - but by Friday lunchtime we were relaxing in extremely pleasant 22°C heat with sunglasses on and a glass of wine in hand.
The true beauty of Madeira is that it has such an unspoiled feel – even the busy cobbled streets of Funchal Old Town retain an atmosphere of being off the beaten track despite having been given a young and trendy makeover. We thirty-somethings really took a shine to the Old Town.
The recent Art Project Open Doors is a vibrant introduction to Madeira’s art and culture which sees the old wooden doorways of the back streets painted in colourful graffiti, a real case of 'street art'.
The streets are laden with outdoor cafes and bars and the alleys get more lively as the night wears on and locals come out for a drink. Rest assured, this will never be a full-on party town because the vibe here is completely different, more relaxed and less frenetic.
It is entirely driven by the people who actually live in Funchal who gather in the square around midnight at the weekend to drink a few glasses of the famous (and very tasty) plancha spirit.
There’s a mix of restaurants - some geared entirely towards tourists, but with a few gems with a great selection of local food and wine and a fantastic welcoming atmosphere.
We ate superbly at the Gaviao Novo where the specialities include swordfish with banana (interesting), flambé steaks with sauces and Roquefort cheese, and of course the ever present scabbard fish, which seems to be the dish of the day everywhere on the island but is very tasty despite its less-than-appealing name.
Our hotel - the five-star Quinta da Casa Branca - is an oasis. It's just a 20-minute drive from the airport, and a 15-minute downhill walk from Funchal town centre (and a five-minute taxi ride into town). It has just 26 rooms and is tucked away in a lush botanical garden filled with what seems to be Madeira's signature flower - the bougainvilla.
Every room has a pair of sunbeds on a small patio outside the room, and the pool never seemed over-busy.
There was an excellent spa, always a bonus on any holiday, and a tasty selection of cocktails and Portuguese wines served by the poolside.
The hotel also has a fantastic restaurant - Casa Da Quinta - considered to be among the best on the island. Each item on the Mediterranean style menu has a selected wine to match and is absolutely delicious.
It is here on the restaurant's terrace, while eating and drinking some of the finest produce Madeira has to offer, that we fully appreciate the hotel's stunning gardens and the hills of Funchal in the distance.
We had certainly found our own personal paradise.
First published in the Daily Mail - October 2019
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