Your calls always answered within 5 rings.
Very attentive staff especially Darryll Hansford
Extremely helpful staff.
As always great service from Troy and his team
Thank you Peter Smith for arranging another perfect holiday
Would it not be possible to have family areas for seating? Anyone with children one end of cabin childless the other? Both ways we had screaming, kicking children behind us making the trip very uncomfortable.
Parador double beds are always two single beds, pushed together, it would seem. The hotels were all special and were a delight! Flights, car hire, breakfasts at the hotels were all excellent. Thank you very much for arranging everything for us, Harry!
Tremendous help from your excellent team of travel managers, particularly George Burke and his team
Room was very small - don't recommend Ibis. Otherwise fantastic as always.
Riley is a star and always a credit to DialAFlight.
We had a wonderful holiday thanks to Simon Pitman who once again gave us valuable advice & assistance. We have already booked another holiday with Simon next month.
Annabelle on your team is always excellent - we would always use her
Leah was super helpful as always!
Another fantastic trip from Austin
We were very impressed with the eficiency of Vueling Airlines. They were very courteous, prompt, & despite being 20 minutes late in taking off from Malaga, got us back to Gatwick right on the dot of the expected time !
Disappointed with car hire from Centauro
You have a 5 star communication service. Unique globally. Thankyou
Flawless as always - thank you Michelle.
Great customer service throughout.
Once again, Tony and the team provided an excellent service.
Amanda & Harry delivered on all fronts
Professional, efficient and always at end of telephone if a query or problem to be resolved. Would not hesitate to recommend to others Zoe and team
Always good service.
We were charged extra by Easyjet for things that we didn't need, but that wasn't your fault. Your service was brilliant.
Amazing holiday, ticked all the right boxes. My mom hasn’t been abroad for a few years and she absolutely loved it. Sean you’ve done us proud again. Unforgettable memories. Beautiful resort with fabulous staff and food. Highly recommend it
Great personal service as always. Thank you.
Excellent service by Nicky Degun - everything went like clockwork. Especially appreciated Nicky organising special assistance at the airports.
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As always I had excellent treatment from Oliver, always recommend his service
Excellent service
Five stars all day long
The most famous of Portugal's Atlantic islands, Madeira is a gardener's heaven. Perched on windowsills or on steps up to the doors of even the tiniest houses, flowers are a constant welcome to visitors.
The semi-tropical climate means you are as likely to see an African flame tree, a jacaranda or a popcorn bush as a lupin or hollyhock. I was guided by landscape architect Dr Gerald Luckhurst, author of The Gardens Of Madeira.
Here is his pick of the bunch…
Belmond Reid's Palace Hotel
This is Madeira's most iconic landmark and Gerald helped design its peaceful and soothing gardens. Paved with pebbles, the terraced garden was the vision of hotel founder William Reid.
'I used to think cacti and succulents were something small boys collected – but since working in this climate, I have realised what beautiful forms they have,' says Gerald, showing me a crown of thorns set off by towering agapanthus.
Quinta da Boa Vista
High above red tiled roofs, a green door in a crumbly wall transports us into Madeira's orchid farm.
Originally a vegetable and then a flower farm, Boa Vista is run by Patrick Garton, whose late father, Group Captain Cecil Garton OBE, was British Consul in Madeira and founded the orchid garden in the Sixties.
Long staircases with Spanish moss and steep paths flanked by hibiscus lead to glasshouses, where rare orchids bloom.
Botanical Garden
Behind tall, iron gates in a faded ochre wall lies a handsome old mansion, a late 19th-century cream house with dark-green shutters – today home to a natural history museum.
The garden is divided into five parts and is known for its formal mosaiculture, or carpet bedding, an ornate purple and green patchwork with views over the city of Funchal.
Monte Palace Tropical Garden
This lofty garden is reached by cable car. It plummets from a Gothic structure housing African sculpture and an impressive gem and mineral collection. Archways, rails, bridges and pagodas are a vibrant Chinese red, accentuating the lush green around them. Waterfalls tumble into pools and lakes.
Palheiro Gardens
These best represent Madeira's flamboyant soul. They are mainly the work of the Blandy family, who bought the estate in 1885 from the Count of Carvahal.
They were neglected until the Eighties, when Mildred Blandy's Swedish daughter-in-law Christina re-invigorated them. 'Christina likes serendipity, rather than colour plans,' explains Gerald as we walk amid jasmine, calendula, birds of paradise, azaleas, camellias, pansies, dahlias, foxgloves and roses.
First published in the Daily Mail - October 2016
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