Your calls always answered within 5 rings.
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Lee went above and beyond organising our trip and following all details through before we set off. Thanks for everything
Always excellent customer service
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Great organisation for a great holiday and a very reassuring support presence in the background in case anything went wrong. Thank you
Excellent speedy service as always. Available when needed.
We almost missed our connections between Singapore and Amsterdam to get the Humberside flight! And this time our luggage was delayed both outbound and inbound.
Mason made our trip so easy - he is so helpful.
Hotels and flights selected by Gary all worked out perfectly. Thanks for your help.
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Been using you for years and have recommended you to lots of people. Always deal with Oliver and will be booking my next flights shortly.
Billy has exceeded our expectations.
Great to have the pick up at the airport
Dominic and team are excellent! Will use him again and recommend!
No worries and stress free booking - highly recommend
I got a phone call the day before my flight from the manager. That's service...
Superb, personal approach - clear information throughout and a seamless service.
Thank you - all good as usual
This trip was amazing, thank you so much Manny. It was above all expectations.
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
Freddie was an amazing advisor and delivered everything we asked for. I would definitely book with him again.
incredible service as always. Thank you Dexter
As always, great service from Amy et al
Excellent service. Booking went smoothly. Answered all questions ensuring a stressless holiday.
Can not thank you enough for your wonderful service. I have given your number to my friends and family. Highly recommended
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Zoe Lane sorted everything out to get us back from Dubai when everything around us was going crazy and people were left stranded. Very grateful! It’s when there is an issue, that you really value using a travel agent!
Always great service
Vassilis was born in a boat.
His mother was trying to make it from her home on the island of Ammouliani only a mile across the Aegean to the mainland, but she was too late.
And so a boy came into this world at sea, and there was only one life he was fated to live.
Today, tall and bronzed, like a warrior from the legions of Alexander the Great, Vassilis is at the wheel of a speedboat thrumming across the sparkling seas off the Mount Athos peninsula in north-eastern Greece.
As we fly along like a turbo-charged bronco, dolphins breach the surface and plunge below, and then a sea turtle, almost 5ft long, slides alongside.
Vassilis's eyes instinctively scan the water - and then he shouts with delight. The man who has sailed these waters all his life hasn't seen a turtle here in 25 years.
Vassilis is the boatman at the Eagles Palace, a long-established family hotel designed to look a little like one of the many monasteries further along the coast.
It's 90 minutes' drive from the airport at Thessaloniki along a road that meanders through olive groves and low-lying wooded valleys into a corner of Greece that's a world away from the fleshpots of the party islands far to the south. We were afforded the warmest of welcomes.
Set on tumbling levels down to its own beach, the hotel is a labyrinth of terrace restaurants (serving food and wine from local farms, vineyards and its very own olive grove), cooling courtyards, beach bars and a large saltwater pool.
The beach itself shelves gently into water, which is astonishingly clear because the Aegean sweeps into the bay and then out again every 20 minutes.
There is a kids' club, probably more suited to younger children than our son, Mike, 11, and daughter Alice, seven.
Pavlos is the man if you want to take out a sea kayak or do some light paddle-boarding or more strenuous mountain-biking.
Unlike most dudes you meet at a watersports hut, he's got an MBA from New York — oh, and he runs ultra-marathons, too. He does a brilliant job of shepherding Mike on his first sea kayak outing, helping him steer his boat nimbly around rocks jutting from the sea bed.
Pavlos has just introduced a specialist course for children, which will see them developing their skills on the water as the week goes on.
If Pavlos is the urbane young face of adventure sports, Mr Dinos, the watersports supremo, is the salty sea dog who looks as though he might have sailed in his youth with Odysseus. Crinkly blue eyes smile out from under his weather-beaten cap as he waves his walnut arm and asks: 'What will it be today?'
Somewhat more costly adrenaline watersports include parasailing (70 euros for two people for ten minutes) and jet-skiing (50 euros for quarter of an hour). But, hey, you're on holiday.
While Alice yells to go faster on the jet ski, Mike chooses the more sedate but vertiginous thrills of parasailing.
As he is winched up into the piercing blue sky attached to a harness in front of his nervous mum, his face cracks into a huge grin and, despite his legs jiggling around like a demented frog, he calls it the 'best fun ever'.
This area of Greece is known for its astonishing panoply of monasteries.
Prince Charles is a regular visitor, spending time in the company of the monks in the Simonos Petras monastery, which crouches on top of a rock high above the sea.
Such is said to be Charles's fascination with the Greek Orthodox religion that he has installed Byzantine art in his Highgrove garden. Far above the twinkling domes, on the peak of Mount Athos itself, sits a stone building.
Who would build a chapel on top of a mountain 6,000ft high?, I wonder out loud.
'They have faith,' Vassilis tells me.
Then he recounts the story of the monk who tumbled over a cliff and plunged 150 metres. Surely, his fellows thought, he is dead. But he dusted himself off and trundled back up the hill. Miraculous, you might say.
One morning, Pavlos takes us boys on bikes into the town of Ouranoupoli - where an ancient watchtower stands sentinel above seafront tavernas - then we head out along a gravel track. Here, trees heavy with wild figs strain over the roadside and olive trees offer dappled corners of shade.
And at the end of the path? A monastery which is probably 10th-century, and the first of all those built along this peninsula.
It is a reminder of the history that seeps through the earth in this land — and courses through the veins of Vassilis and the other descendants of the ancients who shaped this Greek marvel.
First published in the Mail on Sunday - July 2015
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements