Your calls always answered within 5 rings.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Thanks so much to Jim for his consistent help with my trip!
Again you excelled. Hotels were fantastic, close to all amenities and attractions. About to book again with you.
Great service as usual.
I appreciated the prompting and information regarding online check-in and luggage. The cherry on the top was the personal call to confirm all was in order for my trip.
Good service as usual. Just the one small hiccup
Our journey with Emirates went smoothly & the flight timings worked very well for us to minimise our jet lag.
Fantastic as usual, superb communication throughout.
I had to change my flight at the last moment because of a family emergency and the staff could not have been more helpful.
We were unimpressed with BA cabin service. The cabin staff were grudging and slipshod compared with ANZ and other Asian airlines. I will take this up with them separately; and second, transiting through Shanghai is pretty awful with lots of uncertainty and unnecessary bureaucracy which made many of us on my flight pretty fed up. Not a patch on Singapore, Hong Kong or Seoul.
Always an excellent service. Very professional in all aspects of the travel industry. Would always use and will always recommend
Always give the best service and advice. I always recommend you to others. There is always someone ready to help when needed
My thanks for your help in booking my trip to New Zealand . I will definitely use you again and recommend
Sydney can be summed up by one of its best loved sports - surfing. This city is athletic, daring, dazzlingly sunny and always a breath of fresh air.
We Britons have a long affinity with Australia but it's only when you arrive in Sydney that you appreciate why Charles Darwin said in 1836 that 'ancient Rome in her imperial grandeur would not have been ashamed of such an offering'.
For all Australia's vast spaces and extraordinary wildlife, it is Sydney that leads the way when it comes to iconic architecture, world-class dining and unabashed rivalry with the Old Country. Still, its renowned love of the outdoors is everywhere. On morning runs from our extraordinarily well-sited waterside hotel, the Park Hyatt, we spot power-walking retirees and joggers out in force.
Exertion is a pleasure when it involves such scenery as the spiky Sydney Opera House, the parakeet-filled Royal Botanical Gardens and the smart gastro-wharf at Woolloomooloo.
For less cosmopolitan views, you can walk Sydney's coastline and get some idea of just why Port Jackson is one of the world's greatest harbours. Zipping about on one of the many inexpensive ferries or catching a pricier water taxi from Circular Quay West is a good place to start.
This will take you from the swish waterfront to where you can follow a coastal path wending from Spit to Manly - named after the indigenous manly bearing, according to my guide Ian Wells, of Sydney Coast Walks.
Highlights of our walk include ceremonial aboriginal engravings, more than 1,000 years old, the view of the gap through which British sailors entered the harbour in 1788, and a curious water dragon lizard, which joins us for lunch.
Next day we guide ourselves from one of Sydney's landmarks - show-stopping Bondi Beach - along the Pacific facing east coast to Coogee. It's Anzac Day, a national holiday, and everyone is celebrating, surfing, swimming, loafing. We have a splurge of prawns in the Bucket List cafe behind the beach.
It's an easy walk to Coogee, but we take all afternoon, enjoying the skilful paddle boarders and the swimming pools built into the rocks.
Climbing Sydney Harbour Bridge is hard to beat if you have the head for it. A £20 bet that I won't make it (I'm scared of heights) keeps me on track - just about.
Combining a city break in Sydney with a couple of days in the Blue Mountains, a mere 45 miles away, is a wonderful way to see just some of Australia's hugely varied landscapes. As we toil up Bell's Road, which links Richmond to Mount Tomah, Bell and Mount Victoria, it sounds like the car has developed a worrying whistle. Not at all. It's the bell birds, which make the most enchanting tinkling tones – even more so when we hear them in situ at Emirates One & Only Wolgan Valley Resort.
Surrounded by prairie grasses, rocky plateaus and forest, it's a fine base. We hear a wombat outside our room at night. Wallabies and kangaroos are just a short cycle ride away, and you can take dusk or night safaris.
On our way back to the city, we stop off to gasp at the Three Sisters rock formation in Katoomba. The Queen came here on her 1954 tour and you can gaze at the three rocks from what is called Elizabeth Lookout.
Another great excursion from Sydney is to the Hunter Valley, home to more than 150 wineries and awash with gourmet restaurants and spa retreats.
This area of lush rolling hills is a two-hour drive north of Sydney. While wine tastings are the big draw, the vineyards also organise an array of events throughout the year, including topline concerts and food, music and art festivals.
Also big attractions are rides on the Hunter Valley steam trains and scenic cruises on the Hunter River.
Our final Australian adventure is a seaplane ride in a Cessna Caravan, arcing down Sydney's west coast to Jonah's restaurant overlooking Whale Beach.
After thudding across the waves, we are off into clear sky, looping across the city, which gleams gloriously below. It is a fitting and thrilling final hurrah.
First published in the Daily Mail - October 2019
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