Your calls always answered within 5 rings.
No issues, all went ahead as planned. Jane did a really good job
Nothing was too much bother. Excellent communication..
Excellent communications and what feels like personal support gives you confidence that DialAFlight are genuinely there to help you get the best from your trip.
Cameron was just wonderful answering all my questions and putting me at ease with follow up calls. Great company and have passed on the wonderful service to friends Thank you for helping to make my holiday amazing!
Very helpful and friendly service. Great to be able to actually talk to someone! Many thanks to Reagan who was extremely helpful when I had a problem checking in online. Very reassuring and nothing too much trouble. Will definitely use DialAFlight in the future.
Harriet was very helpful and kept us updated all the time. We had a fabulous holiday and loved the app.
Brilliant service from Lloyd, Jack and their team. Thank you!
Courtney arranged everything for us and we felt we were in excellent hands throughout. It was very helpful to be able to ask questions regarding seat allocation on Qatar
Usual excellent service. Had a great time. Would go nowhere else to book my Australian holidays. Well done Ralph. DialAFlight is the best
Thank you so much, your customer service is excellent.
Very smooth trip. Thanks so much for all your help arranging flights. Kids first time in Australia and had a blast, really enjoyed the variety of places we travelled to.
You have been just brilliant and your assistance was invaluable. Staff polite, friendly and knowledgeable and great in an emergency situation.
Excellent trip, unfortunately luggage lost on return and still not received!
Gordon goes way and beyond every time
Very helpful indeed. Great organisation to deal with
I would not recommend breakfast at the Crowne Promenade Melbourne. Zero star rating from us.
The help was there when needed. All the information was well presented and given in plenty of time. It made this first time, flying solo on a long trip, feel very confident.
Daniel was very helpful when we needed to change our bookings to return to the UK. It was over the Easter weekend but he still kept communication going. Thanks for that
Everything OK till Dubai airport on way back. Total mess, no organisation, no help. The airport can’t deal with a crisis. Just pathetic.
Can’t fault the service I received by Graham and everything went according to plan. It was great to get a pre-flight call from him to ensure we had everything in place that we would need. As it happened, we hadn’t so it enabled us to get the missing documents. But I would not choose to fly Air Malaysia again. On the other hand, New Zealand Airways was outstanding. Probably the best flight I’ve ever had and I’ve had a lot.
Yet again excellent service from the team at DialAFlight. Will definitely use again.
As always, DialAFlight have been excellent in organising our flights to Australia. Jordan Fell has usually been our contact and is professional and friendly but all agents we have spoken to have been great AND the phone is answered within seconds….always a bonus.
As always Chloe and Lloyd were there to advise and reassure us when our original plans changed on our flights back from Australia
Just keep up the good work. Impossible to fault you.
All went very smoothly. When I phoned Ruby from Brisbane with a query about my flight home, she checked immediately and phoned me back and confirmed that all was in order. Very reassuring. I will definitely use DialAFlight again. Very grateful.
Leah Jessep is both knowledgeable and prompt in all her communication, many thanks.
It has always been a pleasure to deal with you as you have a wonderful manner and so does Molly! Would not ever think of changing from DialAFlight! You are the best!
Good service will use again
Great company to deal with. Will definitely use this option again
Everything was spot on. Good to know you could be contactable at any time. You responded to my query very quickly setting my mind at rest.
An abundance of activities
There are few other places where you can enjoy such variety in one day and the breathtaking hinterland, boasting several national parks, is fondly known as ‘the green behind the gold’.
There's everything from ancient volcanoes and stunning waterfalls to species of flora and fauna you’ll find nowhere else.
Tamborine Mountain, the world’s third oldest National Park, is bursting with lush forests, winding walking trails and sweeping coastal views – and even art galleries.
Dominating the Gold Coast’s western skyline is Springbrook National Park, famed for waterfalls and tumbling creeks. At Lamington National Park, part of Australia’s World Heritage Area, you can see beautiful and unique Antarctic beech trees, with roots more than 5,000 years old.
Tamborine Mountain’s magical Glow Worm Caves glitter with thousands of bioluminescent insects - also found within the Natural Bridge caves in Springbrook National Park.
For hikers, Tamborine Mountain boasts 12 beautiful walking tracks, while Lamington National Park has nearly 100 miles of trails, including the challenging but rewarding 13-mile Border Track.
The beach suburb of Coolangatta has trails leading up to the exotically-named Point Danger - where you can plant one foot in Queensland and another in New South Wales.
Events and festivals spring up along the Gold Coast. Burleigh Heads, a suburb trimmed with towering fragrant pine trees, hosts the Village Markets on the first and third Sunday of every month and comprises more than 100 boutique stalls, vintage designer stores, live music and street food.
Not far from here is Broadbeach, which in May is home to Australia’s largest non-ticketed music event - the Blues on Broadbeach Music Festival, with international talent across 20 outdoor stages.
Events and festivals
The renowned Swell Sculpture Festival is held in September at Currumbin - a magnificent free outdoor gallery.
For foodies, Broadbeach Mall has an array of gourmet alfresco options, and at the Burleigh foreshore, oceanfront seafood dining is the order of the day.
Tamborine Mountain also has a brewery and Australia’s most-awarded distillery, producing liqueurs, vodkas and schnapps.
You can often spot creatures you’ll see in no other place on earth. South Stradbroke Island, just 200 yards from the mainland, is a 1,800-hectare conservation park that protects a number of native species; kangaroos, echidnas, koalas and bandicoots among them.
From Coolangatta on the southern end, make your way to Rainbow Bay, a great place for whale watching and snorkelling with turtles. Or in Springbrook National Park, you’ll be in the company of more than 100 types of birds, frogs and reptiles.
Lamington National Park is a great spot to discover rare wildlife, as is Tamborine Mountain’s Rainforest Skywalk, from which you can see creatures that occupy the tree-tops.
As well as fabulous surfing, the Gold Coast has lesser-known coves and lagoons.
Springbrook’s Warringa Pool is the best natural swimming hole on the mountain and nearby Twin Falls tumbles down into three levels of rock pools.
For a laid-back seaside experience, Coolangatta has old-school charm. And Main Beach, popular for its elegant bathing pavilion and Southport Surf Club, all part of the glittering experience that is the Gold Coast.
First published in the Daily Mail - November 2018
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