Your calls always answered within 5 rings.
Thank you Jordan
AAA+ service from Declan and the team. DialAFlight have been my go to agent for over 15 years and always deliver a fantastic service.
The flights all went smoothly, the only issue we had was the accommodation. We were given a check time but not advised of what to do for a late arrival.
Great service when booking
All great thanks - impressed that you got back to us promptly when we had a (minor) query re taxi transfer. We had a fabulous time and have already recommended you to family and friends!
Gary Patel is excellent and always responds promptly!
Great service and help during booking process. The entire trip went like clockwork. Many thanks to Jason.
Stevie was amazing. Very knowledgeable, friendly, prompt and called me when she said she would. Highly recommend
Very helpful and friendly staff and app kept us informed of delays. Excellent service - felt valued as a customer
No issues, all went ahead as planned. Jane did a really good job
Nothing was too much bother. Excellent communication..
All that you promised you provided. Many thanks
Excellent communications and what feels like personal support gives you confidence that DialAFlight are genuinely there to help you get the best from your trip.
Cameron was just wonderful answering all my questions and putting me at ease with follow up calls. Great company and have passed on the wonderful service to friends Thank you for helping to make my holiday amazing!
Very helpful and friendly service. Great to be able to actually talk to someone! Many thanks to Reagan who was extremely helpful when I had a problem checking in online. Very reassuring and nothing too much trouble. Will definitely use DialAFlight in the future.
Harriet was very helpful and kept us updated all the time. We had a fabulous holiday and loved the app.
Brilliant service from Lloyd, Jack and their team. Thank you!
Courtney arranged everything for us and we felt we were in excellent hands throughout. It was very helpful to be able to ask questions regarding seat allocation on Qatar
Usual excellent service. Had a great time. Would go nowhere else to book my Australian holidays. Well done Ralph. DialAFlight is the best
Thank you so much, your customer service is excellent.
Very smooth trip. Thanks so much for all your help arranging flights. Kids first time in Australia and had a blast, really enjoyed the variety of places we travelled to.
You have been just brilliant and your assistance was invaluable. Staff polite, friendly and knowledgeable and great in an emergency situation.
Excellent trip, unfortunately luggage lost on return and still not received!
Gordon goes way and beyond every time
Very helpful indeed. Great organisation to deal with
I would not recommend breakfast at the Crowne Promenade Melbourne. Zero star rating from us.
The help was there when needed. All the information was well presented and given in plenty of time. It made this first time, flying solo on a long trip, feel very confident.
Daniel was very helpful when we needed to change our bookings to return to the UK. It was over the Easter weekend but he still kept communication going. Thanks for that
Everything OK till Dubai airport on way back. Total mess, no organisation, no help. The airport can’t deal with a crisis. Just pathetic.
Can’t fault the service I received by Graham and everything went according to plan. It was great to get a pre-flight call from him to ensure we had everything in place that we would need. As it happened, we hadn’t so it enabled us to get the missing documents. But I would not choose to fly Air Malaysia again. On the other hand, New Zealand Airways was outstanding. Probably the best flight I’ve ever had and I’ve had a lot.
Cocktails are a big deal in New York, where scores of the world's best bartenders aim to recreate a classic Sex In The City or Mad Men vibe.
But which bar is best?
Old school cocktails
Walk through the original 'hidden' entrance to The Back Room on the Lower East Side and you're in one of two bars that stayed open throughout America's troubled prohibition era. Here cocktails are served in disguise in china tea cups while beer bottles are covered in paper bags, as they were in the 1920s. backroomnyc.com
If you want polished wood, a clubby, back-in-time vibe, a twist on the classic Manhattan recipe and some award-winning bartenders, try Employees Only. employeesonlynyc.com
Or head to the old home of cocktail king Paddy Ford at steak place Wollensky's Grill or nearby (and more pricey) Smith & Wollenskys. At the latter, you drink in a dining room that's been used as a set for films including American Psycho and The Devil Wears Prada. smithandwollenskynyc.com
Cocktails with a view
One of the new kids on the cocktail block is Manhatta, where lifts take up you up 60 floors for seasonal food, skyline views and a riff on the classic Manhattan called, not surprisingly, the Manhatta. manhattarestaurant.com
Or you can get in a New York frame of mind with city views, sunset jazz and a dessert menu at the bar at the Top of the Standard. standardhotels.com
While it sounds like a tourist trap, even locals admit you can't beat the views from the outdoor terrace of Bar 54 at the Hyatt on Times Square. hyatt.com
Cocktails for friends and family
A lot of New York bars cater for couples, where you choose between a spot at the bar or a table for two. If you're in a group, it's advisable to call first – often that's the only way six or more people will be allowed in. Or try bigger table places such as The Tippler below Chelsea market. Cocktails here include the Call An Uber. thetippler.com
Alternatively, head out to the converted warehouse that's now Porchlight where the owners are on a quest to find 'the next great American cocktail'. porchlightbar.com
Cocktails with experts
Try your hand at cocktail-making as you learn the history of the Manhattan, the Cosmopolitan and other New York favourites at a two-hour Iconic NYC Cocktails class at the cool Liquor Lab in Soho. liquorlaboratory.com
Cocktails with extras
If you think nothing says 'exotic cocktail bar' quite like a full-size crystal palm tree, head to the Gitano Jungle Room for New York mixes with Mexican twists. If you wait until summer, you can drink in the roof garden as well. grupogitano.com
Can't decide between whisky or a cool cocktail? Try local favourite Dead Rabbit Grocery & Grog. Get a whiskey in the Irish-flavoured Tap Room bar or head up to The Parlour for serious mixology. deadrabbitnyc.com
Or, in true 'only in New York' spirit, join a 'cocktails with yoga' night on Mondays at CocoMat Soho with Deep Eddy Vodka. It's free, though donations are expected. Book a slot at eventbrite.com.
First published in March 2019
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