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So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Thanks so much to Jim for his consistent help with my trip!
Again you excelled. Hotels were fantastic, close to all amenities and attractions. About to book again with you.
Great service as usual.
I appreciated the prompting and information regarding online check-in and luggage. The cherry on the top was the personal call to confirm all was in order for my trip.
Good service as usual. Just the one small hiccup
Our journey with Emirates went smoothly & the flight timings worked very well for us to minimise our jet lag.
Fantastic as usual, superb communication throughout.
I had to change my flight at the last moment because of a family emergency and the staff could not have been more helpful.
We were unimpressed with BA cabin service. The cabin staff were grudging and slipshod compared with ANZ and other Asian airlines. I will take this up with them separately; and second, transiting through Shanghai is pretty awful with lots of uncertainty and unnecessary bureaucracy which made many of us on my flight pretty fed up. Not a patch on Singapore, Hong Kong or Seoul.
Always an excellent service. Very professional in all aspects of the travel industry. Would always use and will always recommend
Half the celebrity world, including singer Rita Ora and Star Wars actress Daisy Ridley, have been carousing on Miami's famous beach.
Everyone else in the know (and with a few million to spare) is buying up property. Last year, more than 4.9million cruise passengers sailed through its port. What's going on?
Well, the climate helps. The mid- 20s is a typical temperature for a winter day in this part of Florida, while we're shivering in Britain. The changing arts scene is upping the temperature, too.
Art Basel, a cultural showcase that stages art fairs around the world, brings in dealers and innovative artists.
Last year's festival was bigger than ever, with 77,000 visitors. A new art museum, Perez, opened in 2013, featuring contemporary works from the U.S., Caribbean and Latin America.
And there's a lively street art scene, the best of which can be seen in the former warehouse area of Wynwood, north of downtown Miami and roughly bounded by NW 36th Street, NW 20th street, I-95 and NE 1st Avenue.
In just a few short years, this once undistinguished locality has become the arts hub of South Florida. It started with murals, street art, and graffiti, encouraged, unconventionally, by the neighbour-hood's early developers - spawning vibrant spaces teeming with outdoor art.
Today, there are more than 70 galleries and museums, dozens of new restaurants and bars, and hundreds of companies and innovators working in a place that feels alive with creativity.
Here, one wall – with its wild splashes of colour by graffiti artist Rafael Sliks – is not dissimilar to the creations of Jackson Pollock.
There are wonderful new hotels. Faena, at the north end of South Beach, is pure theatre. There are gold columns and cosseting scarlet all over the place, from the toiletries to the bedroom curtains, and extraordinary art.
Have you ever seen a mammoth skeleton embossed with gold leaf? Me neither. But there's one by Damien Hirst called Gone But Not Forgotten, displayed in a climate controlled box on the terrace. You can see it from the beach and it's even illuminated at night.
There is also an exotic mural in the entrance by the Argentine-born artist Juan Gatti, which features flamingos, palms, tropical birds and skulls, transporting you into a fantasy jungle – a theme that's continued throughout.
This is the vision of Argentine developer Alan Faena in collaboration with film director Baz Luhrmann. And it extends to the surrounding area – the Faena Forum, which opened recently, holds art installations, intimate concerts, a theatre and a bazaar-style shopping area.
And that beach. It's on your doorstep. Skip across the boardwalk and you can explore its ten miles of sand and sample the life and soul of Miami.
One morning, I take an Aeroga class, a mixture of yoga and aerobics, that has my heart thumping. On a more leisurely ramble, I see wiry retirees walking with little dogs, cyclists and even someone on roller blades.
More people are out and about in the shadier afternoons. But despite the many hotels that back onto its sands, it is still not especially crowded.
Brightly painted lifesaving posts make colourful markers.
In one spot, something involving police cars is being filmed. In another, an artist is sculpting voluptuous mermaids from the sand while, on the rocks, a model is being photographed in provocative swimwear.
You can walk from Faena to renowned Deco Ocean Drive in around 40 minutes, or hire a Citi Bike from £2.80 for 30 minutes.
Author Jan Morris, in Coast To Coast, called Fifties Collins Avenue, which runs parallel to Ocean Drive, 'a street of nightmarish hotels, each more feverishly grotesque than the last. Pink and saffron and blue, with… a constant stream of visitors, like a flood of some barbarous beverage, forever moving in and out of their doors'. But I like the pina colada paint job on Ocean Drive, though it is similarly busy with just a touch of the tawdry.
Bars line the streets, Bentleys cruise the Tarmac, drunks sway along the pavements and you can have your fortune told by a South Beach psychic.
The north end of Collins Avenue is a classier turn. Here, you can start or end the evening in The Regent Cocktail Club at the Gale Hotel. Or sit outside in the enveloping warmth of a Miami evening at 27 Restaurant And Bar.
They serve a tasty twist on tapas, but the portions are not small. This is America, after all.
Round that off with a Smoke and Sparks cocktail (tequila, jalapeno, lime, flaming salt) in the bar back at Faena and you'll be as convinced as I am that Miami is still living the dream.
First published in the Daily Mail - August 2016
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