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Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
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Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
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We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
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Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
We were disappointed with our seat allocation on Iberia
As always, very efficient and helpful.
Tristram as always was excellent. I always recommend
Laguna Beach in the late 1960s was overrun with hippies. It was home to Timothy Leary's Brotherhood of Eternal Love movement, on a mission to spread peace, love - and acid - to the world.
The focal point was a gallery and bookshop that supplied locals with its famous Orange Sunshine acid tabs. Surfboards were filled with them, and on one occasion Laguna Beach was showered with acid blotter dropped from a helicopter.
These hippies and surfers became major-league suppliers of LSD, and achieved superstar status among the psychedelic movement. Doug Oyen, our guide during a morning hike through the canyons above Laguna Beach, shows us some of the caves where hippies used to hang out.
We couldn't wish for a better guide. Doug is the first of many people we meet straight out of SoCal central casting: laidback, suntanned, wraparound shades and long blond mane.
The trek is painfully steep at times but worth it for panoramic views of the beaches and towns fringing the Pacific. A late afternoon walk in Laguna Beach confirms its counterculture days are over. Forget the 1960s ethos of 'Turn On, Tune In, Drop Out' - today's buzzwords are 'Tone Up, Tummy In, Work Out'. LSD has been replaced by the yoga mat.
They're everywhere: beside Gucci handbags in restaurants; in shopping baskets next to quinoa and kale; or clutched under the arms of shoppers looking at $200 ripped jeans in boutiques.
On a stroll through Heisler Park we see a timeless SoCal sight: rows of surfers in the ocean, waiting for the big wave that will make them the envy of their friends. A long line of brown pelicans in V-formation flies just above the water.
We dine at Driftwood Kitchen, a fabulous new beachfront restaurant serving classic surf and turf.
We stay the night at The Ranch at Laguna Beach. Transport is by a golf buggy, or else in a cool 15-seat Chevy Stageway. Next day we head up the Pacific Coast Highway to Huntington Beach, where we're greeted by two giant inflatable swans in the new Pasea Hotel's pool, facing the large sandy beach.
In the hotel's Tanner's bar, the centrepiece is a large, twisting tree trunk with a canopy of hanging lights. Hearing our English accents, our waitress reveals she's moving to London to take a drama course. Later, a surferdude taxi-driver blasts out Brahms from the stereo: SoCal folk can be so surprising.
After heading further north to Santa Barbara, we eat delicious ice cream at McConnell's and wander along Stearns Wharf, where children jump off into the sea.
We're treated to a helicopter ride over Santa Barbara, and fly above the huge Clark Estate, home to a former copper magnate and, later, his reclusive heiress. We also spot Michael Douglas's place and Oprah Winfrey's house.
We stay at luxurious El Encanto, in the Santa Barbara hills, where actress Hedy Lamarr once lived. The accommodation is luxurious Spanish-style villas among palms and lemon trees.
Next stop is a little bit of Denmark: Solvang, in the Santa Ynez Valley. In 1911, almost 100 Danish settlers arrived looking for farming land and built what now resembles a Danish village, with windmills, bakeries and their own version of Copenhagen's Little Mermaid statue. We pop into the Solvang Restaurant, famous for aebleskiver, a traditional, spherical Danish dessert served with raspberry jam and sugar.
This is the heart of southern California's wine region - the celebrated Sonoma and Napa valleys are much further north. Downtown Solvang has many bars and wine-tasting rooms, serving wines from local producers. In The Wandering Dog, we're soon swaying on our stools but this is due more to the all-American sounds of Boston, Kansas and Don Henley on the music system than to the chardonnay, syrah and, of course, pinot noir.
Later, we drive up winding roads of Ballard Canyon to a vineyard called Rusack to taste its wines. When veteran American comedian Shelley Berman visited, he launched into an impromptu rendition of Que Syrah Syrah, which was met with delight from surprised guests. The estate's Marti Martin told him: 'You see, you're still getting applause wherever you go.' Who needs LSD when you have a good bottle of syrah?
First published in the Mail on Sunday - July 2017
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