Your calls always answered within 5 rings.
Your customer service is excellent. Nicky really helped with organising our flights and whole package. .
I couldn’t have done this more than excellent Dubai vacation without your help. Ryan was so patient in helping organise a party of 20 including 2 babies. The rest of the DialAFlight team were superb in giving support when Ryan and his team weren’t around. Thank you ALL so much
Simply the best.
First class yet again!
Everything went smoothly and efficiently and the whole holiday experience was first class.
It all worked perfectly. Thanks
Always use you for my flights now and thoroughly recommend you to others. Can always rely on good prices and excellent communication.
As always Darren Mosley was brilliant.
Excellent service - when I arrived at the hotel I was booked into a smoking floor and they were really efficient at changing me over to a non smoking floor. The rooms were spacious and we were located within walking distance of the Dubai World Trade Centre. The food was excellent and an overall very comfortable stay and brilliant service from Leo
Another amazing experience by DialAFlight. Thank you to Tristan. Great job
We had an amazing holiday!
Five stars, thank you
Sadie and the team at DialAFlight do everything! There is always a friendly someone there to answer any questions. I'm so impressed with their efficiency and communication.
Everything ran smoothly as always. Great service. Will be back again soon to book our next adventure.
Really good experience until I didn't get the call I was promised, a week before departing. I had questions that I wanted answers to. Other than that, a really good service and I would use again
Sean Furnival was excellent at understanding and matching our needs to the holiday plan.
Outstanding service from Brody, as always, resulting in a wonderful holiday. Thank you
Another brilliant trip organised by Callum
All good. Five stars
Thank you so much Harry for a wonderful holiday. Last year we stayed in room number 11420 and we asked if you could get us back in that room. But you did better and got us in room 22410 top floor - thank you!
Ray listened to my requirements for hotel and location, he was prompt with getting back to me, even checking some of my enquiries whilst I was on the phone. He was super fast and super thorough. Also knowledgeable about the area and recommended other hotels. We got a great rate too.
Our trip went very smoothly from start to finish. Excellent communication throughout from very personable staff (especially Oscar). Would definitely recommend and use again.
As always Thomas found us just what we wanted - great holiday in Dubai
Many thanks to Natasha Hawkins who gave us brilliant advice and followed though on our holiday in Dubai. We had a wonderful time and will certainly recommend your excellent and friendly service
Orlando and his team were exemplary
Katie Wallis was fantastic. She found us the best deal, changed our flights to accommodate our baby's sleep routine and kept us updated with any changes. We didn't have to do a thing. Would definitely recommend and would use her again.
We will definitely go back to Dubai and book with you
Excellent service from Reggie - very helpful and put himself out for us.
We had an absolutely fantastic holiday in Dubai, all thanks to Ian at DialAFlight. Every time we book with him, he ensures we get exactly what we’re looking for, from flights to accommodation. He is incredibly helpful, attentive and always goes above and beyond to make sure everything runs smoothly. We’ve recommended him to friends and family because he never lets us down. If you're looking for a reliable and knowledgeable travel agent, Ian is the one to call!
Five stars for service
Peru is often considered a backpacker’s destination - after all, one of the highlights is a long hike to Machu Picchu in less-than-glamorous (but certainly scenic) conditions.
But as the country has become increasingly popular destination, trips there have been transformed - and it's possible to stay in the lap of Peruvian luxury. Following the cue of Gwyneth Paltrow, who visited recently with her children Apple and Moses, five-star options include hotels with personal butler service, restaurants with world-renowned chefs, and even (if you can really push the boat out, so to speak) private train travel. An Inca citadel in the 15th and 16th centuries, Machu Picchu wasn’t on most of the world’s radar until it was ‘discovered’ by Hiram Bingham in 1911. With its breathtaking views of the Andes and improbably-located ruins, it’s truly a sight to behold.
The Sumaq Machu Picchu Hotel is one of two five-star hotels in town - it's the go-to spot for celebrity visitors such as Indian actress Aishwarya Rai and has racked up accolades for being one of the top hotels in South America. After being picked up from the town’s rail station, guests are welcomed with a pisco sour - the country’s signature drink - as well as home-made chocolate in their rooms, where they can enjoy sweeping views of the Vilcanota river and mountains.
Following a day up at the ruins, nothing is more welcome than a stint at Sumaq’s Aqlla Spa, where visitors have a range of blissful treatments from which to choose, including the signature Aqlla massage and Andean stone massage.
Though there are direct trains that take travellers to Machu Picchu all the way from Cusco, Inca Rail offers a private chartered service, the Inca Princess, from the Sacred Valley town of Ollantaytambo.
Stars to have chartered it have included Miss Paltrow, Mick Jagger, Bono, and David Guetta, as well as foreign leaders. The Inca Princess provides an entire private car with a dedicated staff of three for the 1 hour 45-minute journey.
For a $10,000 round trip, the car seats up to eight, who are welcomed on board with champagne or tea, served a gourmet meal and who watch the stunning countryside through UV-protected windows, or from the car's balcony.
Peru’s Sacred Valley is dotted with rich in Inca heritage, including villages, Ollantaytambo and Pisac, archaeological site, Moray, and ancient salt mine, Salineras de Maras.
The Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado is a Starwood resort that has earned awards for sustainability and enticed famous names such as Susan Sarandon and, most recently, Jill Biden.
Tambo del Inka’s Hawa restaurant serves organic vegetables from its own garden, and adventurous eaters can try a local delicacy, cuy - that’s guinea pig - served in a less intimidating fillet form.
The former capital of the Inca empire, Cusco can keep a visitor busy for days with its beautiful churches, convents, and temples.
The JW Marriott Convento hotel is a restored 16th-century convent which retains some original structure. Check-in under the glow of a giant 70,000-Swarovski-crystal homage to the sun god Inti, and guests are welcomed with a helpful cup of coca or mint tea, which can alleviate altitude sickness. The property - the bedrooms of which have oxygen piped in - is built atop Inca ruins, and tours highlighting its history are offered.
The Belmond Palazio Nazarenas hotel, which has had stay One Direction and, again, Miss Paltrow, is also a former convent, with fountains in the courtyards dating back to the 17th century. The rooms here are also oxygen-enhanced. A personal butler escorts guests to their rooms.
The Senzo restaurant is beside the pool and is headed by Virgilio Martinez, the chef behind Lima’s world-renowned Central restaurant.
The capital is often overlooked, but is worth a stop for scoping out the pretty Miraflores neighbourhood and partaking in the foodie scene - particularly if you can get a reservation at Central, which ranked number four on the exclusive World’s 50 Best Restaurants list last year.
The award-winning Swissotel Lima boasts a grand lobby with live music. Bedrooms have walk-in closets and cosy robes - while the spa is the last word in luxury.
First published in the Mail on Sunday - April 2017 More articles below...