Your calls always answered within 5 rings.
I will never fly British Airways again. I got to check in at Singapore to come home and my seat was gone. I was placed on another flight with Singapore Airlines which actually was a better all round experience, so in the end it all worked out okay.....luckily. Everyone at the DialAFlight team were great.
Excellent customer service
Can't fault the service - well done
As usual, everything arranged impeccably
Perfect trip - well planned and just as described.
Gino was excellent as always
Superb, just superb!
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Lee went above and beyond organising our trip and following all details through before we set off. Thanks for everything
Always excellent customer service
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Great organisation for a great holiday and a very reassuring support presence in the background in case anything went wrong. Thank you
Excellent speedy service as always. Available when needed.
We almost missed our connections between Singapore and Amsterdam to get the Humberside flight! And this time our luggage was delayed both outbound and inbound.
Mason made our trip so easy - he is so helpful.
Hotels and flights selected by Gary all worked out perfectly. Thanks for your help.
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Been using you for years and have recommended you to lots of people. Always deal with Oliver and will be booking my next flights shortly.
Billy has exceeded our expectations.
Great to have the pick up at the airport
Dominic and team are excellent! Will use him again and recommend!
No worries and stress free booking - highly recommend
I got a phone call the day before my flight from the manager. That's service...
Superb, personal approach - clear information throughout and a seamless service.
Thank you - all good as usual
This trip was amazing, thank you so much Manny. It was above all expectations.
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
Freddie was an amazing advisor and delivered everything we asked for. I would definitely book with him again.
My first family break was in 1978 to Burgh Island, the Art Deco hotel in Devon that inspired Agatha Christie to write And Then There Were None. For me, however, the place's major delight was not its murder-mystery connections but the brilliant sea tractor ride from Bigbury-on-Sea.
I spent endless sunny days hunting spider crabs, and then eating hot crumpets at 4pm. It was the best time of my life. Granted, it was the only holiday of my life at that stage, but I can remember it as clearly as yesterday, and what are great holidays but memories glued like fading polaroids to the albums of our minds?
It was a question I asked myself again as I waved goodbye to Martin Cody, manager of the Four Seasons Landaa Giraavaru in the Maldives. The ingredients of a brilliant break are well-documented - good weather, impressive accommodation, wonderful food - yet the end product is less clear-cut.
I've stayed in some of the finest hotels in Dubai and yet have no memory of them whatsoever. However, I'll never forget the weekend in a crumbling two-star hotel in Bangkok en route to my first bar job in Koh Samui - but that's another story.
Manager Martin told me that there are never too many guests on Landaa Giraavaru. My guess is that is because few can pronounce it, let alone spell it. But once you have overcome this potential pitfall, I can promise that you won't be disappointed - nor should you be with rooms costing up to £30,000 a night.
The Maldives are going through a period of one-upmanship in an effort to attract suitors from Russia and the Middle East. Essentially, this means building villas the size of leisure centres. While this has little impact on us mere mortals, it does make for some interesting gossip around the pool.
The resort is situated just 30 minutes north of Male and reached by seaplane. As you can imagine, this caused much excitement among my two young boys - Sid, five, and four-year-old Kit.
It's quite large by Maldivian standards, measuring 44 acres, and Sri Lankan-based architect Geoff Bawa has done a clever job of blending understated luxury with complete privacy. The 102 thatched bungalows and villas are located on the beach, over the lagoon or within the lush gardens.
The spa and Ayurvedic retreat was a big hit with my wife Sophie. Here our Ayurvedic physician suggested a chakra blessing, which at one stage involved sitting on a terracotta chimney pot as he lit incense beneath us. With our chakras suitably blessed, it was time to visit the Marine Discovery Centre.
The centre is in the nearby Baa Atoll and was recently awarded Unesco World Biosphere status. This means you can enjoy the company of manta rays and whale sharks at the atoll's Hanifaru Bay. Sign up for the Manta-On-Call programme and you'll even receive a text to invite you to swim with giant mantas when the beasts make an appearance.
For the less adventurous, you could always spend some time with Elisa the turtle. According to the WWF, six of the world's seven species of sea turtles are endangered because of the human consumption of their eggs and the effects of rising ocean temperatures. Elisa is fitted with a GPS device, which helps track her movements on the atoll. Such a device was not something I needed in the Maldives - the most energetic thing I did most days was to decide where to eat.
Any Four Seasoned traveller knows that the dining experience is a priority, and Landaa doesn't disappoint. Our favourite was Blu, an Italian bar/restaurant with a view over a narrowing strip of beach which disappeared where the sea meets the sky. While the boys raced crabs, mum and dad sank watermelon cocktails.
During the day, the boys often went to the Kuda Velaa kids' club and were kept occupied with a programme that included craft sessions and making ice cream. If it's tranquillity you're after, lazing by the pool and being interrupted occasionally by a spot of pampering in the spa, Landaa hits the spot.
If, however, you fancy something a little more active, there's plenty to get you off your lounger - from motorised underwater scooters to yacht parties, arranging a private picnic on your own private island, or being serenaded under the stars by a local choir.
In fact, you'd be hard-pressed to find a hotel that offers a better definition of the perfect holiday - and that includes Burgh Island.
First published in the Mail on Sunday - May 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements